Advanced Service Technician

Signode; Créteil; Presencial; EUR 42.000 - 64.000; Jornada completa

Descripción de la vacante

Signode is seeking an experienced Advanced Service Technician to deliver on-site and remote support for commissioning, upgrades, and servicing of industrial packaging equipment. You will diagnose complex electrical, hydraulic and PLC issues, provide training to field technicians and customers, and maintain comprehensive service reports.

Travel to customer sites is up to 70% with remote work support. In this role you will collaborate with engineering and cross-functional teams to drive continuous

Formación

• Associate degree or equivalent technical training.
• 5+ years' experience with industrial equipment (Signode or similar preferred).
• Strong troubleshooting and problem-solving skills.
• Knowledge of electrical, PLC, hydraulic, and mechanical systems.
• Proficient in English and MS Office.
• Team-oriented, reliable, and safety-focused.

Responsabilidades

• Lead/support installation, commissioning, and upgrades of equipment on-site.
• Diagnose and resolve complex mechanical, electrical, hydraulic, pneumatic, and PLC issues.
• Provide technical guidance and training to field technicians and customers.
• Deliver remote support via phone/email to ensure fast issue resolution.
• Maintain accurate service reports, documentation, and system records.
• Collaborate with engineering and cross-functional teams for continuous improvement.
• Ensure compliance with all safety standards and procedures.

Conocimientos

Troubleshooting

Electrical systems

PLC

Hydraulic systems

Mechanical systems

MS Office

English

Team orientation

Safety focus

Educación

Associate degree or equivalent technical training

Descripción del empleo

We are seeking an experienced Advanced Service Technician to deliver high-level technical support for commissioning, troubleshooting, upgrades, and servicing of equipment at customer sites and remotely. This role serves as a key resource for field teams and customers, ensuring safe, efficient, and high-quality service delivery.

Key Responsibilities

• Lead/support installation, commissioning, and upgrades of equipment on-site

• Diagnose and resolve complex mechanical, electrical, hydraulic, pneumatic, and PLC issues

• Provide technical guidance and training to field technicians and customers

• Deliver remote support via phone/email to ensure fast issue resolution

• Maintain accurate service reports, documentation, and system records

• Collaborate with engineering and cross-functional teams for continuous improvement

• Ensure compliance with all safety standards and procedures

Qualifications

• Associate degree or equivalent technical training

• 5+ years' experience with industrial equipment (Signode or similar preferred)

• Strong troubleshooting and problem-solving skills

• Knowledge of electrical, PLC, hydraulic, and mechanical systems

• Proficient in English and MS Office

• Team-oriented, reliable, and safety-focused

Additional Information

• Up to 70% travel required

• Work across field, customer site, remote, and office environments

Join us to play a critical role in delivering reliable equipment performance and outstanding customer service.