Admissions Consultant – Design Programs

Global University Systems; Troyes; Sur place; EUR 32 000 - 52 000; Plein temps

Résumé du poste

Global University Systems seeks a Program Advisor for the Ecole Supérieure de Design portfolio in Troyes. You will manage the student pipeline from initial enquiry to enrolment, using phone, email, and online meetings to engage domestic and international prospects.

Working with minimal supervision, you will deliver tailored consultations, guide applicants through applications, and maintain CRM records. Your role supports recruitment, conversion, and an excellent student experience.

Qualifications

• 1+ years exposure to the higher education industry.
• 2+ years of professional, full-time sales experience in a closing sales role.
• 1+ years of experience working through complex sales cycles with multiple touch points and decision makers.
• 2+ years of experience managing an accurate pipeline and reporting from a CRM.
• Ability to record productivity, report from and maintain sales CRM systems, spreadsheets, and collate data.
• Fast learner, meticulous attention to detail with near perfect verbal and written communication skills.
• A problem-solving and positive attitude with an interest in higher education and the legal profession.
• Good English skills preferred

Responsabilités

• Proactively manage and respond to a high volume of prospective students through phone, sms, video calls, emails and chats. Often making 70+ dials per day.
• Continuously learn and master the course offerings and programs provided by the Ecole Supérieure de Design through structured training and independent research.
• Provide individually tailored consultations and advice to prospective students, adapting communication style to meet diverse needs
• Guide students through the full application journey: from initial enquiry through to application completion, offer conversion, and enrolment at the Ecole Supérieure de Design.
• Explore a students’ career aspirations and confidently match them to relevant Ecole Supérieure de Design programme.
• Advise international students on visa, immigration, and compliance requirements where applicable
• Build and maintain strong relationships with prospective students, providing tailored guidance and solutions, keeping applicants engaged and informed through their enrolment process
• Deliver excellent customer service to students and stakeholders at all stages of the recruitment cycle
• Represent the Ecole Supérieure de Design in a professional, positive, and engaging manner at all times
• Accurately maintain CRM systems with a high level of attention to detail, ensuring all student records are kept up to date
• Identify opportunities for new business and recruitment avenues within the market
• Support continuous improvement in recruitment processes and student conversion strategies

Connaissances

Active listening

Verbal communication

Interpersonal skills

Patience and diplomacy

English language skills

Commercial awareness

Needs analysis

Formation

Marketing/Commerce/Tech degree

Bachelor's degree

Outils

CRM systems

Spreadsheets

Data reporting

Description du poste

Global University Systems seeks a Program Advisor for the Ecole Supérieure de Design portfolio in Troyes. You will manage the student pipeline from initial enquiry to enrolment, using phone, email, and online meetings to engage domestic and international prospects.

Working with minimal supervision, you will deliver tailored consultations, guide applicants through applications, and maintain CRM records. Your role supports recruitment, conversion, and an excellent student experience.