Admissions and Enrolment Officer

Glion Institute; Valenciennes; Vor Ort; EUR 32.000 - 52.000; Vollzeit

Zusammenfassung

Glion Institute is seeking an Admissions and Enrolment Officer to join the central Admissions team in Paris. You will support markets, manage the applicant journey, and guide prospective students through admissions and enrolment with a strong focus on service quality and process efficiency.

The role requires degree-level education or equivalent experience, and fluency in English and French, with experience in CRM systems a plus. This is a fixed-term contract until 30 June 2027, based in Paris.

Qualifikationen

• Educated to degree level or equivalent experience.
• Experience in admissions, enrolment, customer service or admin in education or international environment preferred.
• Fluent in English and French, written and spoken.

Aufgaben

• Manage applicant pipelines and progress opportunities through admissions stages.
• Conduct pipeline reviews and work with stakeholders to maximise conversion.
• Maintain accurate applicant records and update systems timely.
• Coordinate document collection and payment reminder campaigns for enrolment targets.
• Support applicants through admissions and visa processes where applicable.
• Verify applications against programme entry requirements and prepare files for decisions.
• Issue offers and admissions decisions in line with policies.
• Develop knowledge of international qualifications and admissions requirements.
• Ensure high standards of applicant service and contribute to process improvement.
• Collaborate with Recruitment, Admissions, Finance and Academic teams to enhance applicant experience.

Kenntnisse

English fluency

French fluency

Office 365

Organisational skills

Communication skills

Attention to detail

Prioritisation

Teamwork

CRM experience

Additional languages

Ausbildung

Bachelor's degree or equivalent

Tools

Salesforce

Jobbeschreibung

Admissions and Enrolment Officer

Fixed-term contract until 30 June 2027 / Paris, France

Sommet Education is a unique education group specialised in premium hospitality management and culinary arts, over 8 countries and 22 campuses. The group operates through 5 world-class brands: Glion Institute of Higher Education, Les Roches, École Ducasse, Invictus Education Group and Indian School of Hospitality.

Development, Distinctiveness, Joint Commitment, Openness and Sense of Service are the core values which drive us.

Join our friendly and dynamic Admissions and Enrolment Team as an Admissions and Enrolment Officer supporting École Ducasse. This is an exciting opportunity to work for a leading international education group and play a key role in supporting students throughout their admissions journey.

Are you highly organised, customer-focused and detail-oriented? Do you enjoy working collaboratively in a fast-paced international environment? If so, we'd love to hear from you.

Your Role

Reporting to the Head of Admissions and Enrolment for École Ducasse, the Admissions and Enrolment Officer will be part of the central Admissions and Enrolment team based in Paris.

You will support assigned markets and ensure the smooth, professional and efficient administration of admissions and enrolment activities. Acting as a key point of contact throughout the applicant journey, you will provide guidance to prospective students, support recruitment teams and help drive successful enrolment outcomes through excellent customer service and effective process management.

Key Responsibilities

• Monitor and manage applicant pipelines to ensure opportunities progress efficiently through each stage of the admissions process.
• Conduct pipeline reviews, identify potential risks and work collaboratively with stakeholders to maximise conversion opportunities.
• Maintain accurate applicant records and ensure timely updates within relevant systems.
• Coordinate document collection and payment reminder campaigns to support enrolment targets.
• Support applicants throughout the admissions and visa process where applicable.
• Verify applications against programme entry requirements and prepare files for admissions decisions.
• Issue offers and admissions decisions in line with institutional policies and procedures.
• Develop and maintain knowledge of international qualifications and admissions requirements.
• Ensure high standards of applicant service and contribute to continuous process improvement.
• Work closely with colleagues across Recruitment, Admissions, Finance and Academic teams to support an excellent applicant experience

About You

You will be educated to degree level or possess equivalent relevant experience and demonstrate strong administrative and organisational capabilities. Ideally, you will have experience supporting admissions, enrolment, customer service or administrative processes within an educational or international environment.

You will also have:

• Fluency in both written and spoken English and French.
• Strong Microsoft Office 365 skills.
• Excellent organisational, interpersonal and communication skills.
• Strong attention to detail and a commitment to accuracy.
• The ability to manage competing priorities and meet deadlines.
• A proactive, solutions-focused and customer-oriented approach.
• The ability to work both independently and as part of a collaborative team.
• Experience using Salesforce or another CRM system would be an advantage.
• Additional language skills would be beneficial.

Why Join Us?

This is a fantastic opportunity to join a global education organisation and contribute to the success of students from around the world. You will be part of a collaborative international team that values excellence, empathy, curiosity and innovation, while supporting the continued growth of one of the world's leading hospitality education groups.

Application deadline: 30 October 2026

Please note that this organisation is unable to provide visa sponsorship. Candidates must have the legal right to live and work in France without sponsorship.