Account Manager Packet Core & Enterprise

Ericsson; Massy; On-site; EUR 90,000 - 120,000; Full time

Job summary

Ericsson France is seeking a senior Account Manager for Bouygues Telecom focusing on Packet Core, ESOA and Enterprise solutions. You will translate complex telecom capabilities into business value and manage cross-functional collaboration.

You will engage with Sales, Solution and Delivery teams, monitor performance, and drive profitable growth while ensuring customer satisfaction and strong partnerships.

Qualifications

• Strong technical background in Packet Core and orchestration.
• Solid knowledge of the Enterprise market dynamics.
• Experience with telecom network technologies and architectures.
• Excellent communication and stakeholder management.
• Sales skills are a plus but not mandatory; technical expertise and customer relationship skills are key.
• Fluent in French and English; full proficiency in French required.

Responsibilities

• Act as Ericsson contact for Bouygues Telecom on Packet Core, ESOA and Enterprise solutions.
• Translate technical capabilities into customer/business value and align offerings with customer needs.
• Collaborate with solution and delivery teams for successful implementation and satisfaction.
• Monitor account performance and proactively resolve technical challenges.
• Support network transformation initiatives by promoting ESOA and related solutions.

Skills

Packet Core (4G/5G)

Orchestration (ESOA)

Enterprise networking

Customer relationship mgmt

French & English fluent

Job description

About this opportunity:

Solid knowledge of mobile Packet Core (vMME, AMF, UPF, SMF) with Cloud Infra (CNIS), Orchestration (ESOA) and Enterprise portfolio (LPG, EP5G), combined with the ability to translate technical capabilities into customer and business value. Experience engaging with telecom operators and enterprise-related use cases is important, together with strong communication, stakeholder management and commercial awareness. The candidate should be comfortable working across Sales, Solution and technical organizations and driving topics with a high level of autonomy.

Enterprise knowledge is also important, particularly the ability to understand how connectivity, 5G and Core capabilities can address enterprise needs and support new B2B opportunities.

The person will join the Bouygues Telecom Customer Unit, a highly engaged and collaborative team responsible for managing and developing one of Ericsson France’s key customer relationships.

The team’s main objective is to drive profitable growth, strengthen our strategic partnership with the customer, develop new business opportunities and ensure successful execution of our existing commitments. The culture is customer-centric, collaborative and results-oriented, with close cooperation across Sales, Solution, Delivery and global Ericsson organizations.

What you will do:

• Act as the primary Ericsson contact for Bouygues Telecom regarding Packet Core (vMME, AMF, UPF, SMF), the Orchestration (ESOA) and Enterprise solutions.
• Leverage your technical expertise and strong knowledge of the Enterprise market to understand, communicate, and align Ericsson’s Enterprise offerings with customer needs.
• Collaborate closely with solution and delivery teams to ensure successful implementation and customer satisfaction.
• Monitor account performance, anticipate technical challenges, and proactively work with internal teams to resolve them.
• Support Bouygues Telecom’s network transformation initiatives by promoting innovative technical solutions like ESOA (Orchestration) or ENL (Geo loc)

The skills you bring:

• Strong technical background in Packet Core (4G/5G), Orchestration and Enterprise network solutions.
• Solid knowledge of the Enterprise market and its dynamics.
• Experience in telecom network technologies and architectures.
• Customer-oriented mindset with excellent communication and collaboration skills.
• Sales skills are a plus but not mandatory, technical expertise and customer relationship management are key.
• Fluency in French and English. Must-have Full proficiency French required

Encouraging a diverse and inclusive organization is core to our values at Ericsson, that’s why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.