Account Manager - €35k + €6.6k bonus

Alchemy; Léon; Presencial; EUR 35 000 - 50 000; Tempo integral

Resumo da oferta

Alchemy is seeking an Account Manager to join the inside sales team in France. The role focuses on acquiring new business, managing accounts, and building strong customer relationships, with KPI targets and a €6.6k bonus on top of a €35k base.

You will onboard new customers, upsell SaaS solutions, and collaborate with other departments to meet customer needs while delivering excellent service. Fluency in French and SAAS sales experience are essential.

Qualificações

• Fluent in French and experience in a similar account management role.
• Proven track record in meeting or exceeding sales targets.
• Experience with SAAS software solutions and marketing/messaging tools.

Responsabilidades

• Provide 5* customer service to new and existing customers
• On-board new customers and drive adoption
• Work towards KPIs and advance sales opportunities
• Upsell existing and new solutions by identifying customer requirements
• Collaborate with other departments to meet customer needs
• Promote a positive team culture
• Handle ad hoc duties

Conhecimentos

Fluent in French

New business/account management

Accounts analysis

Web-based applications

Windows

Requirements gathering

SAAS sales

SMS/telecoms industry

Marketing/messaging tools

Ferramentas

Web-based applications

Windows

Descrição da oferta de emprego

About the job Account Manager - €35k + €6.6k bonus

Our client, a global messaging platform provider, are looking for an Account Manager to work within the inside sales team. The main objective of the role will be to gain new business, manage accounts and build strong relationships with customers’.

The successful candidate will be responsible for:

• Providing 5* customer service to new and existing customers
• Helping on-board new customers
• Working towards KPIs
• Advancing sales opportunities
• Upselling existing and new solutions by identifying customer requirements
• Work with other departments to ensure customer needs are met
• Promote a positive team culture
• Other ad hoc duties

Skills/Experience:

The ideal candidate will have experience in a similar role. They will particularly required to have:

• Fluent in French
• Experience in new business/account managment
• Track record in analysing accounts and meeting/exceeding sales targets
• Experience using web based applications and Windows
• Determining customer requirements and specifying technical solutions
• Sales experience with software solutions/services (SAAS)
• The SMS and telecoms industry
• Knowledge of marketing and messaging tools