Account Manager Business Information

Coface; Colombes; Hybride; EUR 55 000 - 90 000; Plein temps

Résumé du poste

Coface in Colombes, Île-de-France, is seeking an experienced Sales Development professional to grow and manage current BI customers, aiming at revenue targets and profitable business. You will renew contracts, upsell where possible, maintain CRM records, and coordinate with back office, brokers, and internal stakeholders while building long-term client relationships.

The role requires strong negotiation and communication skills, fluency in French and English, and a Master’s degree in Business or

Qualifications

• Proven experience of working in a sales development role.
• Autonomous; self-motivated and goal oriented; able to work independently.
• Fluent in French and English.

Responsabilités

• Develop existing BI customers to meet revenue targets.
• Upsell and secure contract renewals; limit churn.
• Provide feedback to Sales and Marketing about BI products.
• Maintain CRM and manage relationships with customers, brokers and stakeholders.

Connaissances

Sales development

Account management

CRM management

Customer relationship

Negotiation skills

Communication

Brokers relationships

Time prioritisation

Contract knowledge

French/English bilingual

Formation

Master degree

Business/Finance degree

Outils

CRM software

Description du poste

• To take care and develop existing BI customers to meet revenue target.
• Takes care of sanity check on BI contracts (usage/contracts/billing
• Develop interest and awareness on Coface BI offer to secure profitable business for Coface.
• Ensure proper training for BI users and look for development opportunities within existing accounts
• Ensure renewal of contracts and upsell, limit churn rate
• Provide Sales and Marketing Dpts with feedback from customers about BI products and solutions.
• To work closely Back Office to ensure contracts are in line with customer needs.
• Delivery of budgeted targets for Business Information by securizing and developing existing customers Update and maintain the CRM system
• Manage relationships with customers and brokers
• Manage relationships with internal stakeholders
• Ensure full KYC when necessary

Proven experience of working in a sales development role, ideally in the Business Information market at least 7 yearsProven ability to work in a face paced global businessAutonomous: able to self-motivate and focus on goals and activities while working on one’s ownAbility to work directly with customers and with brokersSales negotiation and communication skillsAble to build rapport and long term relationships with internal stakeholders and clients to build productive networksPrioritisation: determines the importance of each task and allocates time accordinglyIn depth familiarity and knowledge of various contract structures in order to provide a consultative solutionKnowledge of current economic climate and how it affects the marketMinimum Master degreeDesirable: degree educated in Business and/or Finance related disciplineAbility to interact with customers in both French and EnglishReports to Head of Account Management France