Account Manager Business Information

Coface; Bois-Colombes; Hybride; EUR 70 000 - 100 000; Plein temps

Résumé du poste

Coface, a leading global trade credit insurer, seeks an experienced Sales Development professional to manage and grow its Business Information customers in France. You will drive revenue, renewals and upsell opportunities while maintaining strong relationships with clients and brokers.

In a hybrid role based in Île-de-France, you will collaborate with Back Office and Sales teams, ensure contracts meet client needs and contribute to the overall growth of Coface's BI solutions.

Qualifications

• Proven experience in sales development, ideally in Business Information, at least 7 years.
• Experience in a fast-paced global business.
• Autonomy and self-motivation.
• Ability to work directly with customers and brokers.
• Strong negotiation and communication skills.
• Ability to build long-term relationships with stakeholders.
• Able to work in French and English.

Responsabilités

• Develop existing BI customers to meet revenue targets.
• Perform sanity checks on BI contracts (usage/contracts/billing).
• Develop interest and awareness on Coface BI to secure profitable business.
• Ensure proper training for BI users and identify development opportunities within existing accounts.
• Ensure renewal of contracts and upsell, limit churn rate.
• Provide Sales and Marketing with feedback from customers about BI products and solutions.
• Work closely with Back Office to ensure contracts meet customer needs.
• Delivery of budgeted targets for Business Information by securizing and developing existing customers.
• Update and maintain the CRM system.
• Manage relationships with customers and brokers.
• Manage relationships with internal stakeholders.
• Ensure full KYC when necessary.

Connaissances

Sales development

Global business experience

Autonomy

Customer interaction

Negotiation

Relationship building

Prioritisation

Stakeholder networking

Time management

Consultative selling

French & English

Formation

Business/Finance degree

Outils

CRM system

Description du poste

Our 5,200 experts representing 80+ nationalities in 58 countries are united by a shared purpose: helping companies navigate through uncertainty by empowering them to make the right decisions and trade smarter in a complex world.

With nearly 80 years of global experience, we offer companies a full range of solutions: Trade Credit Insurance, Business Information, Debt Collection, Single Risk insurance, Surety Bonds, Factoring — all driven by a unique data patrimony, cutting-edge technology, innovation and a deep understanding of the global economy.

Joining Coface means being part of a close-knit international organization, where your ideas matter. We foster a culture of learning, collaboration and inclusion where you are given responsibilities and can see the impact of your actions.

Shape the future of trade with us.

Join our Happeners!

Job Description

• To take care and develop existing BI customers to meet revenue target.
• Takes care of sanity check on BI contracts (usage/contracts/billing
• Develop interest and awareness on Coface BI offer to secure profitable business for Coface.
• Ensure proper training for BI users and look for development opportunities within existing accounts
• Ensure renewal of contracts and upsell, limit churn rate
• Provide Sales and Marketing Dpts with feedback from customers about BI products and solutions.
• To work closely Back Office to ensure contracts are in line with customer needs.
• Delivery of budgeted targets for Business Information by securizing and developing existing customers
• Update and maintain the CRM system
• Manage relationships with customers and brokers
• Manage relationships with internal stakeholders
• Ensure full KYC when necessary

Qualifications

• Proven experience of working in a sales development role, ideally in the Business Information market at least 7 years
• Proven ability to work in a face paced global business
• Autonomous: able to self-motivate and focus on goals and activities while working on one’s own
• Ability to work directly with customers and with brokers
• Sales negotiation and communication skills
• Able to build rapport and long term relationships with internal stakeholders and clients to build productive networks
• Prioritisation: determines the importance of each task and allocates time accordingly
• In depth familiarity and knowledge of various contract structures in order to provide a consultative solution
• Knowledge of current economic climate and how it affects the market
• Desirable: degree educated in Business and/or Finance related discipline
• Ability to interact with customers in both French and English

Reports to Head of Account Management France

Additional Information

Hybrid position

Remote Work Benefits
All our employees benefit from 3 days of remote work per week and a maximum monthly subsidy of €30. Employees receive vouchers worth €12 for each day of remote work.

Language Training
Depending on the type of employment contract, Coface provides employees with access to an e-learning platform dedicated to learning 6 foreign languages.

Remote Work Equipment
An equipment allowance of €350 for remote work is available to employees, depending on the type of employment contract.

Electric Bike Purchase
A contribution towards the purchase of an electric bike is available to employees, depending on the type of employment contract.