Winter Resort Guest Host: Front Desk, Dining & Rooms

Northern Lights Village; Ivalo; On-site; EUR 26,000 - 28,000; Full time

Benefits offered by this job

Professional development

Positive working environment

Staff discounts

Private health care package

Job summary

Northern Lights Village Ivalo is seeking a Guest Host for the winter season. The role spans reception, restaurant service, and housekeeping to ensure a seamless guest experience.

You’ll be the friendly face welcoming guests, assisting with inquiries, and coordinating their stay in a small, close-knit resort setting. Requirements include at least one year in hospitality tasks, fluent English, strong customer service, teamwork, and knowledge of booking systems (Mews).

Qualifications

• Fluent English, written and spoken.
• Excellent communication and customer service skills.
• Ability to work independently and in a team.
• Good organisational skills and ability to multitask.
• Experience with hotel booking systems (Mews).

Responsibilities

• Welcome guests, handle check-in and check-out, and answer questions.
• Serve in the restaurant.
• Clean guest rooms and common areas to the resort’s standard.
• Support guests with bookings and daily needs during their stay.

Skills

Fluent English

Communication

Teamwork

Organisational skills

Booking systems (Mews)

Tools

Mews booking system

Job description

Northern Lights Village Ivalo is seeking a Guest Host for the winter season. The role spans reception, restaurant service, and housekeeping to ensure a seamless guest experience.

You’ll be the friendly face welcoming guests, assisting with inquiries, and coordinating their stay in a small, close-knit resort setting. Requirements include at least one year in hospitality tasks, fluent English, strong customer service, teamwork, and knowledge of booking systems (Mews).