Transport Planner: Customer-Focused Logistics Pro

Ahola Group; Kokkola; On-site; EUR 32,000 - 48,000; Full time

Job summary

Ahola Group is seeking a Transport Planner in Kokkola. You will own customer orders from initial contact to full loads, coordinating with Sales, Transport Planning and Route Planning to ensure smooth deliveries.

You’ll build lasting customer relationships, manage bookings and communicate in Swedish, Finnish, and English. A collaborative, customer-centric approach and willingness to work with a Nordic team are essential.

Qualifications

• Interest in logistics, customer service and sales.
• Service mindset and long-term customer relationships.
• Ability to communicate effectively in Swedish, Finnish and English.
• Willingness to work closely with sales, planners and customers.
• Experience in logistics or customer service is a plus.

Responsibilities

• serve customers professionally and be their point of contact
• receive and confirm customer orders and make sure they are correct
• stay in active contact with customers to make sure volumes are right
• plan customer orders into complete loads and book capacity for them
• handle ferry bookings and make sure the best ferry connections are used efficiently
• buy external capacity when needed, following the agreed routine
• handle changes and deviations during transport and keep the customer informed
• optimise the day’s transport flows together with the planning side
• work with Sales on matters such as pricing and customer agreements

Skills

Logistics interest

Customer service mindset

Sales collaboration

Multilingual communication

Communication skills

Job description

Ahola Group is seeking a Transport Planner in Kokkola. You will own customer orders from initial contact to full loads, coordinating with Sales, Transport Planning and Route Planning to ensure smooth deliveries.

You’ll build lasting customer relationships, manage bookings and communicate in Swedish, Finnish, and English. A collaborative, customer-centric approach and willingness to work with a Nordic team are essential.