Sustainable Growth Account Manager

Lindström konserni; Helsinki; Hybrid; EUR 38,000 - 54,000; Full time

Job summary

Lindström is seeking an Account Representative to build partnerships with on-ground accounts and manage customer relationships in Helsinki. You will be the primary contact for clients, handling inquiries and coordinating with internal teams to deliver timely and accurate solutions.

Responsibilities include end-to-end account management, overseeing account plans and deliveries, and identifying upsell opportunities.

Qualifications

• Bachelor’s degree in any field.
• 1–3 years of experience in account management, sales support, or customer service.
• Strong communication and interpersonal skills.
• Detail-oriented with excellent organizational and time management abilities.
• Proficient in Microsoft Office and preferably in CRM software (e.g., Salesforce, HubSpot).

Responsibilities

• Manage accounts end-to-end. Coordinate with internal departments (e.g., operations, sales) to resolve issues and ensure on-time delivery.
• Responsible for steering all account related deliveries such as account plan, preparation & execution of account.
• Respond promptly to customer inquiries via phone, email, and in-person.
• Prepare quotes, process purchase orders, and monitor order fulfilment.
• Identify opportunities to upsell or cross-sell products/services.
• Track account activity and maintain accurate records in CRM systems.

Skills

Strong communication

Interpersonal skills

Detail-oriented

Time management

Education

Bachelor’s degree

Tools

CRM software (Salesforce, HubSpot)

Job description

Lindström is seeking an Account Representative to build partnerships with on-ground accounts and manage customer relationships in Helsinki. You will be the primary contact for clients, handling inquiries and coordinating with internal teams to deliver timely and accurate solutions.

Responsibilities include end-to-end account management, overseeing account plans and deliveries, and identifying upsell opportunities.