Supply Chain Navigator: End-to-End Delivery & Analytics

Stora Enso; Imatra; On-site; EUR 42,000 - 56,000; Full time

Job summary

Stora Enso in Imatra (Finland) seeks a Supply Chain Coordinator for its Customer Service team at the Imatra Mill. This temporary role covers parental leave until October 2027, taking ownership of the entire order lifecycle and coordinating with sales, logistics, and production planning to ensure on-time deliveries.

You will work with stakeholders across functions to resolve issues, maintain data accuracy, and continuously improve processes using tools like PowerBI, Celonis, and Salesforce in a

Qualifications

• University degree in a relevant field e.g. Business Administration, Supply Chain Management or Logistics.
• Strong understanding of supply chain processes and proven ability to solve operational challenges proactively.
• Committed to take responsibility and deliver exceptional customer service.
• Ability to thrive in a fast-paced environment while managing multiple priorities with quality.
• Analytical mindset with a focus on data accuracy, reporting and process improvement.
• Comfortable working with cross-functional teams in an international environment.
• Proactive and ready to take personal ownership of work performance.
• Strong organisational skills and a willingness to exchange ideas and information constructively.
• Excellent written and verbal communication skills in English, any additional languages are seen as an advantage

Responsibilities

• End-to-end management of customer and raw material orders, including order processing and modifications.
• Identification and resolution of order fulfillment exceptions and process deviations.
• Delivery planning, tracking, and performance follow-up to ensure timely execution.
• Collaboration with customers and cross-functional teams to maintain accurate and efficient information flow.
• Apply product expertise to identify and deliver solutions that meet customer requirements.
• Proactive inventory monitoring and stock management to ensure supply continuity.
• Problem-solving and process support utilising modern tools e.g. PowerBI, Celonis and Salesforce.

Skills

Order management

Cross-functional collaboration

Data analysis

English communication

Analytical mindset

Time management

Education

University degree in Business Administration / Supply Chain / Logistics

Tools

PowerBI

Celonis

Salesforce

Job description

Stora Enso in Imatra (Finland) seeks a Supply Chain Coordinator for its Customer Service team at the Imatra Mill. This temporary role covers parental leave until October 2027, taking ownership of the entire order lifecycle and coordinating with sales, logistics, and production planning to ensure on-time deliveries.

You will work with stakeholders across functions to resolve issues, maintain data accuracy, and continuously improve processes using tools like PowerBI, Celonis, and Salesforce in a