Strategic Public Sector Cloud & AI Advisor

SoftwareOne; Helsinki; Hybrid; EUR 60,000 - 90,000; Full time

Benefits offered by this job

Mentor program

President's Club

Flexible work

Lifelong education

Employee stock option

Grow-focused employer

Job summary

SoftwareOne in Helsinki is seeking a Public Sector Account Manager to develop and manage strategic relationships with Finnish public sector customers. You will guide digital transformation, cloud adoption, licensing, and AI across the full lifecycle, ensuring satisfaction and growth.

You will build trusted stakeholder relationships, lead complex sales, renewals and procurement processes, and act as a trusted advisor on Microsoft cloud solutions.

Qualifications

• Experience from account management, customer relationship management or strategic sales.
• Thorough understanding of public sector tenders, budgeting cycles, procurement processes, and decision‑making environments.
• Previous experience selling Microsoft cloud solutions, such as Azure, Microsoft 365, Security, or Data & AI.
• Knowledge of software licensing, cloud consumption models, and digital transformation initiatives.
• Collaborative mindset with a passion for delivering customer value and business outcomes.
• Self-driven approach with the motivation to manage complex stakeholder environments independently and as part of a team.

Responsibilities

• Serve as the primary point of contact for assigned public sector customers
• Build and nurture trusted relationships with key customer stakeholders and decisionmakers
• Own the overall customer experience and customer satisfaction
• Drive revenue growth, profitability, customer retention, and account development
• Lead complex sales processes, renewals, framework agreements, and public procurement processes
• Represent SoftwareOne as a trusted advisor in digital transformation, cloud, licensing and AI

Skills

Account management

Customer relationships

Strategic sales

Public sector procurement

Microsoft cloud

Azure

Microsoft 365

Security

Data & AI

Licensing

Digital transformation

Job description

SoftwareOne in Helsinki is seeking a Public Sector Account Manager to develop and manage strategic relationships with Finnish public sector customers. You will guide digital transformation, cloud adoption, licensing, and AI across the full lifecycle, ensuring satisfaction and growth.

You will build trusted stakeholder relationships, lead complex sales, renewals and procurement processes, and act as a trusted advisor on Microsoft cloud solutions.