Public Sector Account Manager

SoftwareOne; Helsinki; Hybrid; EUR 60,000 - 90,000; Full time

Benefits offered by this job

Mentor program

President's Club

Flexible work

Lifelong education

Employee stock option

Grow-focused employer

Job summary

SoftwareOne in Helsinki is seeking a Public Sector Account Manager to develop and manage strategic relationships with Finnish public sector customers. You will guide digital transformation, cloud adoption, licensing, and AI across the full lifecycle, ensuring satisfaction and growth.

You will build trusted stakeholder relationships, lead complex sales, renewals and procurement processes, and act as a trusted advisor on Microsoft cloud solutions.

Qualifications

• Experience from account management, customer relationship management or strategic sales.
• Thorough understanding of public sector tenders, budgeting cycles, procurement processes, and decision‑making environments.
• Previous experience selling Microsoft cloud solutions, such as Azure, Microsoft 365, Security, or Data & AI.
• Knowledge of software licensing, cloud consumption models, and digital transformation initiatives.
• Collaborative mindset with a passion for delivering customer value and business outcomes.
• Self-driven approach with the motivation to manage complex stakeholder environments independently and as part of a team.

Responsibilities

• Serve as the primary point of contact for assigned public sector customers
• Build and nurture trusted relationships with key customer stakeholders and decisionmakers
• Own the overall customer experience and customer satisfaction
• Drive revenue growth, profitability, customer retention, and account development
• Lead complex sales processes, renewals, framework agreements, and public procurement processes
• Represent SoftwareOne as a trusted advisor in digital transformation, cloud, licensing and AI

Skills

Account management

Customer relationships

Strategic sales

Public sector procurement

Microsoft cloud

Azure

Microsoft 365

Security

Data & AI

Licensing

Digital transformation

Job description

• Do you thrive on building long-term strategic relationships with public sector customers, turning complex procurement opportunities into business growth?
• Are you the person customers call when they need guidance on digital transformation, cloud, licensing, and AI?
• Would you like to own some of Finland’s most important public sector customer relationships and influence their technology strategy for years to come?

Practical Information

Location: Helsinki, Finland | Reports to: Director Public Sector & Services Sales | Team Size: 5 | Work Arrangement: Hybrid | Visa Requirements: Valid for Finland | Language Requirements: Professional level Finnish and English, written & spoken | Learn more: softwareone.com

As our new Public Sector Account Manager, you will be responsible for developing and managing strategic relationships with public sector customers while driving customer satisfaction, retention, and business growth. You will own key customer relationships across the entire lifecycle, acting as a trusted Microsoft advisor on digital transformation, cloud, licensing, and AI.

Key Responsibilities

• Serve as the primary point of contact for assigned public sector customers
• Build and nurture trusted relationships with key customer stakeholders and decisionmakers
• Own the overall customer experience and customer satisfaction
• Drive revenue growth, profitability, customer retention, and account development
• Lead complex sales processes, renewals, framework agreements, and public procurement processes
• Represent SoftwareOne as a trusted advisor in digital transformation, cloud, licensing and AI

Job Requirements

• Experience from account management, customer relationship management or strategic sales
• Thorough understanding of public sector tenders, budgeting cycles, procurement processes, and decision-making environments
• Previous experience selling Microsoft cloud solutions, such as Azure, Microsoft 365, Security, or Data & AI
• Knowledge of software licensing, cloud consumption models, and digital transformation initiatives
• Collaborative mindset with a passion for delivering customer value and business outcomes
• Self-driven approach with the motivation to manage complex stakeholder environments independently and as part of a team

What we offer

Our company benefits vary based on your location, but always include:

• Global company culture: We defined our 6 core values through our company culture (https://www.softwareone.com/en/our-story/our-values)
• A mentor who supports your successful start and is at your side with advice and action
• President's Club: Recognition awarded by leadership and your peers
• Flexible work: Do great work from anywhere but also visit local office to deliver excellence in team relationship
• Lifelong education: A variety of training and development opportunities
• Employee stock option programs (SIX: SWON): Be an owner. All employees can be shareholders
• Hire to Grow: We optimize our internal structures and feedback culture constantly to be your Employer of Choice, today and in future

Company description

SoftwareOne is a global provider of software and cloud solutions. With a presence in over 70 countries and more than 12,000 professionals, we help organizations optimize software investments, modernize applications, and unlock the value of cloud, data, and AI.

Our people are at the core of everything we do. We enable collaboration across borders, continuous learning, and opportunities to grow in a fast-evolving technology landscape. Whether your focus is on technology, customer success, or business operations, your ideas matter, and your contributions make a difference.

Join a global team where you can build your skills, work with leading technologies, and make a real impact for our customers.