Service Technician

Audmet Oy; Helsinki; On-site; EUR 36,000 - 55,000; Full time

Benefits offered by this job

Good employee benefits

International environment

Collaborative team

Job summary

Audmet Oy - Diatec is seeking a Service Technician to calibrate, service and support diagnostic hearing and balance equipment in Helsinki, with some travel to customer sites. You will take over existing service customers, drive service sales, and build strong relationships.

The role offers training, international environment, and opportunities for professional growth within Audmet's global Demant A/S group.

Qualifications

• Technical background, preferably in audiology.
• Interest in technology.
• Computer skills and knowledge of Microsoft Office.
• Fast learner.
• Team player who can work independently with responsibility.
• Fluent in Finnish and English.
• Structured, goal-oriented work style.
• Social and outgoing.
• Valid category B driving license.

Responsibilities

• Perform calibrations, service, and support of diagnostic equipment.
• Manage existing service and calibration customers and drive service sales.
• Visit customers to strengthen relationships and win new business.
• Travel to customer sites; 4–5 overnight stays per month.

Skills

Technical background

Audiology

Technology interest

Microsoft Office

Learn quickly

Team player

Independent with responsibility

Finnish language

English language

Structured work

Social/outgoing

Driving license

Tools

Microsoft Office

Job description

Audmet Oy is looking for a Service Technician who will work with products and services within hearing and balance diagnostics in our Diatec business area. We are looking for a service technician to strengthen our service team. We want to offer our customers the very best service, and the person we are looking for must have genuine desire to help them. Our top-of-the-line diagnostic equipment enable our clients to conduct world class diagnostic hearing- and balance measurements. If you have technical expertise, a solution-oriented mindset, and a desire to work in the healthcare sector, you might be the person we are looking for! Our shared values, which form the foundation of everything we do, consists of four parts: We create trust, we are team players, we create innovative solutions, and we apply a can-do attitude. Audmet is a part of the global Demant A/S Group, which employs more than 20 000 people worldwide.

About the role

As a Service Technician at Audmet Oy - Diatec, your main responsibilities will be performing calibrations, service, and support of diagnostic equipment. You will take over existing service and calibration customers and continue to drive sales of our service offerings to new customers. The work is varied and includes visiting and strengthening relationships with existing customers, as well as selling our service offerings to new customers. Much of the service work is carried out at our office in Helsinki, but also on-site at customers' locations, which involves some travel and approximately 4-5 overnight stays per month. For us, the customer and audiology are at the center, and research and innovation are important elements. We offer a responsible, challenging, enjoyable, and varied role with excellent opportunities for personal and professional development. You will receive thorough training in servicing the equipment you will be working with.

We want you to:

• Have a technical background, preferably in audiology
• Have an interest in technology
• Have computer skills and strong knowledge of standard programs such as Microsoft Office
• Be quick to learn new things
• Be a team player while also motivated to work independently with responsibility
• Speak and write Finnish and English fluently
• Work in a structured way and be used to working toward set goals
• Be social and outgoing
• Hold a category B driving license

It is a strong advantage if you have knowledge in audiology and audiological equipment, as well as experience in service and customer interaction.

We offer:

• The opportunity to work with high-quality medical devices in an international environment, supported by a stable, globally operating group
• A collaborative work environment where diversity, creativity, thoroughness, initiative, and a willingness to learn are valued
• Opportunities for professional growth and development
• Good employee benefits

For more information about the position, please contact Nordic Sales Manager Erik Gyllenhammar by email at erg [e-mail] or by phone at [phone]. You are also welcome to visit Diatec's Finnish website: www.diatec-diagnostics.fi

Diatec is a business area of Audmet Oy. Learn more at www.audmet.fi