Senior Commercial Operations Manager, Data Center

atNorth Holding AB; Kouvola; Hybride; EUR 90 000 - 130 000; Plein temps

Résumé du poste

atNorth Holding AB is seeking an Operations Commercial Manager to optimize the commercial performance of its data center services across the Nordic region. The role collaborates with Operations, Finance, Client Management, Procurement, Legal, and Energy teams to ensure contracts translate into effective delivery while protecting margins.

The candidate will oversee commercial governance throughout the service lifecycle, aligning operations with contractual commitments and business objectives in a

Qualifications

• Fluent in English, both written and spoken. Finnish language skills are highly preferred.
• Strong understanding of contract governance, commercial risk management, and SLA-based service delivery.
• Experience monitoring operational costs, identifying margin exposure, and supporting commercial decision-making.

Responsabilités

• Translate customer service agreements into operational commercial baselines and support teams in understanding contractual obligations.
• Monitor commercial performance, operational costs, and margin development across service delivery operations.
• Identify, assess, and elevate commercial risks related to scope, cost, utilities, SLA performance, and service delivery.
• Support budgeting, forecasting, financial planning, and site-level commercial performance reviews.
• Evaluate operational scope changes and provide commercial impact assessments, pricing support, and governance recommendations.
• Monitor SLA performance trends, service credit exposure, and operational performance risks with commercial implications.
• Support utility billing, consumption reconciliation, capacity management, and customer billing alignment.
• Ensure vendor and subcontractor service arrangements support customer contractual commitments and operational delivery models.
• Participate in customer governance meetings, supporting commercial discussions, contract interpretation, and service evolution initiatives.
• Maintain oversight of lifecycle obligations, ownership boundaries, and long-term commercial sustainability commitments.

Connaissances

English fluency

Finnish language skills

Formation

Bachelor's or Master's in Business Administration, Economics, Engineering, Facility Management or related

Description du poste

atNorth Holding AB is seeking an Operations Commercial Manager to optimize the commercial performance of its data center services across the Nordic region. The role collaborates with Operations, Finance, Client Management, Procurement, Legal, and Energy teams to ensure contracts translate into effective delivery while protecting margins.

The candidate will oversee commercial governance throughout the service lifecycle, aligning operations with contractual commitments and business objectives in a