Global Customer Operations Project Lead

atNorth Holding AB; Espoo; On-site; EUR 70,000 - 110,000; Full time

Job summary

atNorth is seeking a Customer Operations Project Manager to lead cross‑functional projects from planning through execution in a fast‑growing Nordic digital infrastructure company. You will coordinate internal and external stakeholders, develop and maintain project plans with timelines, milestones and budgets, and ensure deliverables meet scope, quality and governance standards.

In this role you will monitor progress, manage risks and change requests, prepare investment cases and keep clear

Qualifications

• Proven track record in project management with multiple stakeholders
• Structured approach to timelines, budgets, risks and deliverables
• Strong stakeholder management and communication skills
• Strategic and analytical mindset with pragmatic, solution-oriented approach
• Experience in cross-functional project management
• Fluency in English; local language proficiency preferred
• PM/PRINCE2/IPMA certification is an advantage but not required

Responsibilities

• Develop and maintain project plans with timelines, milestones, resources, risks and deliverables
• Ensure projects are delivered on time, within scope and within approved budget
• Manage projects in line with atNorth's project frameworks and governance requirements
• Prepare and present project updates for reviews and key decision points
• Monitor project progress and proactively manage risks, issues and change requests
• Prepare project budgets, cost estimates and cash-flow forecasts
• Coordinate internal and external stakeholders, clarify requirements, secure dependencies and manage expectations
• Ensure structured reporting and accurate documentation of project deliverables, risks, decisions and lessons learned
• Foster cross-functional collaboration, knowledge sharing and structured handovers across teams
• Identify and manage risks across projects and operational interfaces
• Ensure compliance with HSE standards, sustainability targets and relevant regulatory requirements
• Contribute to strengthening project management capabilities and developing best practices across the organization

Skills

Cross-functional project management

Stakeholder management & communication

Change management

Risk management

Budget management

Strategic thinking & analytical

Business acumen

Education

Bachelor's or Master's in Project Management / related field

Job description

atNorth is seeking a Customer Operations Project Manager to lead cross‑functional projects from planning through execution in a fast‑growing Nordic digital infrastructure company. You will coordinate internal and external stakeholders, develop and maintain project plans with timelines, milestones and budgets, and ensure deliverables meet scope, quality and governance standards.

In this role you will monitor progress, manage risks and change requests, prepare investment cases and keep clear