Move Operations Assistant — Customer Service & Scheduling (Helsinki)

WireStaff; Helsinki; On-site; EUR 30,000 - 42,000; Full time

Benefits offered by this job

Competitive salary

Growth opportunities

Friendly team

Permanent position

Job summary

WireStaff in Helsinki is seeking an organized, customer-oriented Office Assistant to support daily operations in the moving services sector. You will help ensure smooth office processes and excellent service for customers.

Responsibilities include handling customer service by phone and email, scheduling moves, drafting quotes and processing orders, assisting with invoicing, coordinating drivers and crews, and performing other administrative tasks.

Qualifications

• Previous office or customer service experience.
• Good computer skills.
• Excellent Finnish proficiency in spoken and written.
• Meticulous, precise work style.
• Ability to work in a fast-paced environment.
• Initiative and responsibility.

Responsibilities

• Handle customer service by phone and email
• Schedule moves and appointments
• Draft quotes and processing orders
• Assist with invoicing
• Coordinate drivers and moving crews
• Perform other daily administrative tasks

Skills

Office experience

Computer skills

Finnish fluency

Attention to detail

Fast-paced environment

Proactive

Customer service

Job description

WireStaff in Helsinki is seeking an organized, customer-oriented Office Assistant to support daily operations in the moving services sector. You will help ensure smooth office processes and excellent service for customers.

Responsibilities include handling customer service by phone and email, scheduling moves, drafting quotes and processing orders, assisting with invoicing, coordinating drivers and crews, and performing other administrative tasks.