Key Account Manager Data Centers

Carrier Oy; Helsinki; On-site; EUR 60,000 - 90,000; Full time

Job summary

Carrier Oy is seeking a strategic Key Account Manager to own relationships with datacenter clients in the Helsinki area. You will drive growth, coordinate with senior stakeholders, and influence outcomes across strategic accounts.

In this role you will develop tailored solutions, lead account plans, monitor timelines and budgets, and report on sales performance to senior management. Fluency in Finnish and English is required, and HVAC experience is a plus.

Qualifications

• Extensive experience in key account management for data centers.
• Proven ability to build and maintain customer relationships.
• Fluent in Finnish and English (written and spoken).
• HVAC-related experience is an advantage.

Responsibilities

• Serve as the primary point of contact for datacenter customers, building and maintaining strong and long-lasting customer relationships.
• Understand customers' needs and goals and develop tailored solutions to meet their specific needs.
• Ensure customer satisfaction by addressing concerns, resolving them quickly, and providing ongoing support.
• Develop and execute strategic account plans to achieve sales targets and drive revenue growth.
• Monitor project progress, manage timelines, and ensure projects are completed on time and within budget.
• Prepare and provide regular reports on account status, sales performance and key indicators to senior management.

Skills

Key account management

Customer relationship building

Strategic account planning

Stakeholder communication

Fluent Finnish (written spoken)

Fluent English (written spoken)

Job description

This is your opportunity to work at the forefront of the rapidly evolving datacenter industry. As a Key Account Manager, you'll own strategic customer relationships, influence business outcomes, and drive growth across key datacenter accounts. You'll collaborate with senior stakeholders, lead critical initiatives, and create measurable value for customers and the business alike. If you're ready to make a real impact and grow your career in a market-leading organization, apply today and be part of something extraordinary

Your most important priorities will be:

• Serve as the primary point of contact for datacenter customers, building and maintaining strong and long-lasting customer relationships.
• Understand customers' needs and goals and develop tailored solutions to meet their specific needs.
• Ensure customer satisfaction by addressing concerns, resolving them quickly, and providing ongoing support.
• Develop and execute strategic account plans to achieve sales targets and drive revenue growth.
• Monitor project progress, manage timelines, and ensure projects are completed on time and within budget.
• Prepare and provide regular reports on account status, sales performance and key indicators to senior management.

The ideal candidate:

• Has extensive experience in key account management for data centers
• Has a passion for identifying and developing new business opportunities
• Speaks and writes both Finnish and English fluently
• HVAC related experience is an advantage Has extensive experience in key account management for data centers, Speaks and writes Finnish and English fluently, HVAC related experience is an advantage, Strong ability to build and maintain customer relationships, Ability to develop tailored solutions and lead strategic account plans