Datacenter Key Account Manager — Strategy & Growth Leader

Carrier Oy; Helsinki; On-site; EUR 60,000 - 90,000; Full time

Job summary

Carrier Oy is seeking a strategic Key Account Manager to own relationships with datacenter clients in the Helsinki area. You will drive growth, coordinate with senior stakeholders, and influence outcomes across strategic accounts.

In this role you will develop tailored solutions, lead account plans, monitor timelines and budgets, and report on sales performance to senior management. Fluency in Finnish and English is required, and HVAC experience is a plus.

Qualifications

• Extensive experience in key account management for data centers.
• Proven ability to build and maintain customer relationships.
• Fluent in Finnish and English (written and spoken).
• HVAC-related experience is an advantage.

Responsibilities

• Serve as the primary point of contact for datacenter customers, building and maintaining strong and long-lasting customer relationships.
• Understand customers' needs and goals and develop tailored solutions to meet their specific needs.
• Ensure customer satisfaction by addressing concerns, resolving them quickly, and providing ongoing support.
• Develop and execute strategic account plans to achieve sales targets and drive revenue growth.
• Monitor project progress, manage timelines, and ensure projects are completed on time and within budget.
• Prepare and provide regular reports on account status, sales performance and key indicators to senior management.

Skills

Key account management

Customer relationship building

Strategic account planning

Stakeholder communication

Fluent Finnish (written spoken)

Fluent English (written spoken)

Job description

Carrier Oy is seeking a strategic Key Account Manager to own relationships with datacenter clients in the Helsinki area. You will drive growth, coordinate with senior stakeholders, and influence outcomes across strategic accounts.

In this role you will develop tailored solutions, lead account plans, monitor timelines and budgets, and report on sales performance to senior management. Fluency in Finnish and English is required, and HVAC experience is a plus.