Key Account Manager

Wella Operations US LLC; Helsinki; On-site; EUR 50,000 - 75,000; Full time

Job summary

Wella Operations US LLC is seeking a Premium Retail Key Account Manager to lead sales and business development for premium retail partners in Finland. The successful candidate will develop Joint Business Plans and drive sales growth through various marketing strategies.

The role requires a minimum of 3-5 years in sales, ideally with Premium Retail experience, along with strong analytical skills. Fluency in English and Finnish is necessary, with additional Nordic languages considered a plus.

This is a fixed-term position covering maternity leave, based in Helsinki, with regular travel within Finland.

Qualifications

• 3-5 years of sales experience with strong customer understanding.
• Experience in Premium Retail.
• Strong analytical skills and planning capability.
• Ability to interpret trends in data.
• Passion for fashion and beauty.
• Strong interpersonal skills in a diverse team environment.

Responsibilities

• Lead sales and business development for premium retail partners.
• Develop Joint Business Plans with Premium Retail customers.
• Execute customer initiatives from planning to evaluation.
• Ensure high service levels to customers.
• Drive marketing investments and sales growth.

Skills

Customer understanding

Sales experience

Analytical skills

Interpersonal skills

Entrepreneurial mindset

Fluency in English

Fluency in Finnish

Education

Degree in business administration or similar

Tools

Excel

Job description

The Premium Retail Key Account Manager leads sales and business development for premium retail partners in Finland for our complete professional portfolio (brands such as Wella Professionals, Sebastian, ghd and OPI).

KEY RESPONSIBILITIES

• Develop Joint Business Plans (JBP) with Premium Retail customers in line with brand strategies.
• Drive sales growth through marketing investments, extensions of assortment, promotional activities and customer collaborations.
• Execute customer initiatives, from planning to evaluation, with excellence.
• Work cross-functionally to ensure a high degree of service to our customers.
• Drive improvements in strategy and execution in the premium Retail sales channel.
• Acquire and negotiate new customers within the strategic guidelines.
• Grow Wella Company brands in store via In Store execution and training.
• Develop and maintain relationships with the key stakeholders.

KEY DELIVERABLES

• Budget responsibility, NS and Marketing investment.
• ROI on marketing and promotional investments.

QUALIFICATIONS

• Minimum 3-5 years relevant work experience in sales with strong customer & sales understanding.
• Experience from working in or with Premium Retail.
• Structured and analytical with good planning capability.
• Analytical ability with strong Excel skills, able to spot & interpret trends in data.
• Creative with a mindset to challenge status quo.
• Passion to drive the business from strategy to execution on Store level – hands on.
• In touch with trends and enjoy fashion and beauty.
• Strong interpersonal skills and thrive in a diverse team environment.
• Entrepreneurial mindset – enjoy accountability for results with freedom on how to deliver them.
• Ability to work cross-functionally in a matrix organization.
• Strategic thinking with attention to detail.
• Fluent in English & Finnish – both speaking and writing. Additional Nordic languages meritorious.
• Relevant education, preferably a degree in business administration or similar.
• Willingness to travel regularly within Finland.

The role is based at our Finnish office at Bulevardi, Helsinki and will be reporting to the Premium Retail Leader Finland.

Role is a maternity leave cover (fixed-term).