Field Service Technician

SANY Northern Europe; Finland; On-site; EUR 38,000 - 54,000; Full time

Job summary

SANY Northern Europe is expanding its service organization in Finland and seeks experienced Field Service Technicians to support customers across the Nordic region.

The role combines hands-on field service, maintenance and technical support, with training provided on SANY equipment. You will travel within Finland and collaborate with dealers and SANY teams to ensure high-quality service outcomes. Candidates with a practical mindset and a customer-oriented approach are encouraged to apply.

Qualifications

• At least 2 years of relevant service, maintenance or repair experience.
• Able to communicate in English in a working environment.
• Willingness to travel for customer and dealer support.
• Good mechanical and technical understanding.

Responsibilities

• Inspect, maintain, troubleshoot and repair SANY machinery at customer sites and workshops.
• Support multiple SANY product lines including cranes, excavators, mining trucks and other construction equipment.
• Diagnose mechanical, hydraulic and electrical faults; carry out scheduled servicing and preventive maintenance.
• Cooperate with dealers and SANY teams across Europe; document findings and actions taken.
• Travel within Finland for customer and dealer support.

Skills

Field service

Maintenance

Troubleshooting

English communication

Customer service

Job description

SANY Northern Europe is expanding its service organization and is looking for Field Service Technicians with experience in different types of construction and heavy equipment.

We welcome candidates with backgrounds in areas such as cranes, excavators, mining and off-highway trucks, construction machinery, heavy vehicles and other mechanical equipment.

Candidates with at least 2 years of relevant technical or service experience are welcome to apply.

The role is based in Finland and includes both direct customer service and technical support to SANY dealers across Sweden, Norway and Finland.

Depending on your experience and technical background, you may primarily support one or several SANY product categories.

Please note that we are currently unable to relocate candidates from outside the EU/EEA for this position.

Key Responsibilities

• Perform inspection, maintenance, troubleshooting and repair of SANY machinery at customer sites and workshops.
• Support different SANY product lines, including cranes, excavators, mining and off-highway trucks and other construction equipment.
• Diagnose mechanical, hydraulic and electrical faults.
• Carry out scheduled servicing and preventive maintenance.
• Support machine commissioning, delivery inspections and technical checks.
• Provide technical and service support to SANY dealers across Finland.
• Support dealers with troubleshooting, repair guidance, service coordination and product-related technical matters.
• Communicate with customers and dealers regarding machine condition, service requirements and completed work.
• Document service activities, repairs and technical findings.
• Cooperate with local colleagues, dealers and SANY technical teams across Europe.
• Participate in technical and product training provided by SANY.
• Travel within Finland for customer and dealer support.

Who We Are Looking For

We are looking for practical and service-minded technicians who enjoy hands-on technical work and want to develop their careers within the construction and heavy equipment industry.

Requirements

• At least 2 years of relevant experience in service, maintenance, repair or troubleshooting of machinery, vehicles or technical equipment.
• Able to communicate in English in a working environment.
• Good mechanical and technical understanding.
• Willingness to travel for customer and dealer support.
• Responsible, customer-oriented and able to work independently.

Experience with cranes, excavators, construction equipment, mining machinery, trucks, agricultural machinery or similar equipment is highly relevant.

Previous experience with SANY products is not required, as product-specific training will be provided.

What We Offer

• Permanent employment with an international and rapidly growing construction equipment manufacturer.
• Technical and product training on SANY equipment.
• Opportunities to work with different product categories, including cranes, excavators and mining equipment.
• A role combining field service, customer support and dealer technical support across the Nordic region.
• Support from experienced service colleagues and SANY's European and global technical teams.
• Opportunities for further technical specialization and professional development.
• The opportunity to join SANY's expanding service organization in Finland and the Nordic region.

About SANY

SANY is one of the world's leading manufacturers of construction and heavy equipment, with products including excavators, cranes, concrete machinery, mining equipment and other industrial machinery.

SANY Northern Europe is continuing to expand its local organization and service capabilities across Finland and is looking for experienced technicians from different technical backgrounds to join our growing team.