Field Service Engineer - Molecular

Abbott Oy; Helsinki; On-site; EUR 42,000 - 66,000; Full time

Job summary

Abbott Molecular is seeking a Field Service Engineer to install, maintain and upgrade molecular diagnostic systems at customer sites across Finland. You will troubleshoot issues by phone and on-site, train users, and collaborate with Application Support Specialists and Commercial teams to deliver outstanding service.

Willingness to travel within Finland is required. Abbott offers comprehensive onboarding, mentorship, and opportunities to grow within a global organization recognized for

Qualifications

• Diploma or degree in a technical discipline (engineering, electronics, or similar).
• Strong problem-solving and customer-first mindset.
• Fluent Finnish and good English communication (written and spoken).
• Willingness to travel within Finland.
• Up to 5 years of experience in a technical role or strong motivation to learn.

Responsibilities

• Install and implement new molecular diagnostic systems at customer sites.
• Perform preventive maintenance, hardware/software upgrades, and repairs.
• Troubleshoot technical issues by phone and on-site, ensuring timely resolution.
• Provide hands-on support and training for software and hardware upgrades.
• Collaborate with Application Support Specialists and Commercial teams to deliver exceptional customer service.
• Manage tools and spare parts inventory according to Abbott standards.
• Represent Abbott professionally and maintain strong customer relationships.

Skills

Problem solving

Customer focus

Finnish (fluent)

English (good)

Travel willingness

Tech experience/grad-ready

Education

Diploma/degree in technical field (engineering/electronics)

Job description

Make a difference every day.At Abbott Molecular, we deliver advanced diagnostic solutions that help improve lives worldwide. As a Field Service Engineer, you’ll play a key role in ensuring our cutting-edge molecular instruments operate at their best for healthcare providers and patients. This is a field-based role across Finland and occasionally in other Nordic countries.

What You’ll Do

• Install and implement new molecular diagnostic systems at customer sites.
• Perform preventive maintenance, hardware/software upgrades, and repairs.
• Troubleshoot technical issues by phone and on-site, ensuring timely resolution.
• Provide hands-on support and training for software and hardware upgrades.
• Collaborate closely with Application Support Specialists and Commercial teams to deliver exceptional customer service.
• Manage your own tools and spare parts inventory according to Abbott standards.
• Represent Abbott professionally and maintain strong customer relationships.

What You’ll Bring

• A diploma or degree in a technical discipline (engineering, electronics, or similar).
• Strong problem-solving skills, resourcefulness, and a customer-first mindset.
• Good English communication skills (written and spoken) in addition to fluent Finnish.
• Willingness to travel within Finland
• Up to 5 years of experience in a technical role—or a strong motivation to learn if you’re a recent graduate.

Your Growth at Abbott

We know starting your career is exciting-and challenging. That’s why we offer:

• Comprehensive onboarding and technical training to set you up for success.
• Mentorship from experienced engineers to guide your development.
• Opportunities to grow within a global organization recognized for innovation and diversity.

Working at Abbott

At Abbott, you’ll be part of a global company recognized for its innovation, diversity, and commitment to employee development. We offer opportunities to grow professionally while making a real difference in people’s lives.

Recruitment Process

We are conducting recruitment on an ongoing basis and will close the process as soon as the right candidate is found.