Data Center IT Hardware & Systems Engineer

Nebius B.V.; Lappeenranta; On-site; EUR 55,000 - 75,000; Full time

Benefits offered by this job

Competitive pay

Growth opportunities

Flexible work

Collaborative culture

AI project exposure

International teams

Job summary

Nebius is seeking an IT infrastructure engineer to troubleshoot and resolve data center IT hardware issues, and to manage the RMA process. The role sits at the intersection of multiple technical and operational domains.

You will diagnose firmware and hardware problems on servers, implement workarounds, and act as a subject matter expert for L1/L2 technicians. You will also create and improve processes, documentation, and training for the hardware team.

Qualifications

• Knowledge of datacenters and server equipment.
• Deep knowledge of IT hardware and practical troubleshooting.
• Unix/Linux command line proficiency.
• Experience with equipment monitoring, data analysis and presentation.
• Proactiveness and sense of responsibility.
• High proficiency in spoken and written English.
• Bonus: Electronics repair at component level (SMD).
• Bonus: Knowledge of network equipment and troubleshooting.
• Bonus: Driving license type B.

Responsibilities

• Troubleshoot firmware and hardware issues on servers and manage the RMA process.
• Implement workarounds and solutions for IT hardware problems.
• Serve as SME and escalation point for L1/L2 technicians.
• Create new processes and documentation for the hardware team.
• Collaborate with related departments to improve support.
• Coordinate with vendors for warranty replacements (RMA).
• Improve support processes, documentation and training materials.

Skills

Datacenter basics

IT hardware troubleshooting

Unix/Linux CLI

Monitoring & data analysis

Proactivity

English proficiency

SMD repair

Network equipment

Driver's license B

Job description

Nebius is seeking an IT infrastructure engineer to troubleshoot and resolve data center IT hardware issues, and to manage the RMA process. The role sits at the intersection of multiple technical and operational domains.

You will diagnose firmware and hardware problems on servers, implement workarounds, and act as a subject matter expert for L1/L2 technicians. You will also create and improve processes, documentation, and training for the hardware team.