Customer Success Specialist

Elisa Oyj; Tampere; On-site; EUR 26,000 - 39,000; Full time

Job summary

Elisa Oyj in Tampere, Finland is seeking a mid-level Customer Success Specialist to identify customer needs, propose solutions using Elisa services, and manage phone-based interactions. The role includes proactive sales outreach and maintaining a professional, customer-focused attitude.

The position requires strong communication in English and Finnish, with a focus on delivering value to customers in a fast-paced telecom environment.

Qualifications

• Identify customer needs and propose tailored solutions using Elisa services and products.
• Handle mostly phone-based customer interactions.
• Engage in proactive sales outreach to customers.
• Maintain professional and solution-oriented attitude in challenging situations.

Responsibilities

• Identify customer needs and propose tailored solutions using Elisa services and products.
• Handle mostly phone-based customer interactions.
• Engage in proactive sales outreach to customers.
• Maintain professional and solution-oriented attitude in challenging situations.

Skills

Communication

Sales

Customer service

Problem solving

English and Finnish

Job description

Salary Context: Customer Success Specialist

Hover or tap a row for full statistics (EUR / month on this chart).

Market Average: Customer Success Specialist

Market Average: Mid-Level Level

All roles in Tampere, Finland

In Tampere, Finland: Customer Success Specialist

From job ad (Mid-Level)

Salary analysis

Compared with the selected benchmark ("In Tampere, Finland: Customer Success Specialist"), this listing's salary midpoint is about 19% lower. The offer still falls within the benchmark range (€2,304–€3,511). Range-width comparison is limited because one of the salary bands is incomplete. This benchmark is based on 3 comparable listings.

Monthly salary comparison for Customer Success Specialist

Market

Median

Upper bound (75th percentile)

Market Average: Customer Success Specialist €2,317/per month €2,357/per month €5,427/per month

In Tampere, Finland: Customer Success Specialist €2,304/per month €2,357/per month €3,511/per month

From job ad (Mid-Level) €2,357/per month €2,357/per month €2,357/per month

About the role

Full, detailed body text in English is not available in the provided Finnish job posting; placeholder English description has been provided.

Responsibilities

• Identify customer needs and propose tailored solutions using Elisan services and products
• Handle mostly phone-based customer interactions
• Engage in proactive sales outreach to customers
• Maintain professional and solution-oriented attitude in challenging situations

Skills & Technologies

Communication Sales Customer service Problem solving English and Finnish language skills

Top locations: Helsinki, Finland 151 Tampere, Finland 64 Turku, Finland 34+21 other locations

Mid-Level (59) Senior (34) Manager (23) Mid-level (13) Intern (1) No People Management (1)