Customer Success Specialist - Solutions & Outreach

Elisa Oyj; Tampere; On-site; EUR 26,000 - 39,000; Full time

Job summary

Elisa Oyj in Tampere, Finland is seeking a mid-level Customer Success Specialist to identify customer needs, propose solutions using Elisa services, and manage phone-based interactions. The role includes proactive sales outreach and maintaining a professional, customer-focused attitude.

The position requires strong communication in English and Finnish, with a focus on delivering value to customers in a fast-paced telecom environment.

Qualifications

• Identify customer needs and propose tailored solutions using Elisa services and products.
• Handle mostly phone-based customer interactions.
• Engage in proactive sales outreach to customers.
• Maintain professional and solution-oriented attitude in challenging situations.

Responsibilities

• Identify customer needs and propose tailored solutions using Elisa services and products.
• Handle mostly phone-based customer interactions.
• Engage in proactive sales outreach to customers.
• Maintain professional and solution-oriented attitude in challenging situations.

Skills

Communication

Sales

Customer service

Problem solving

English and Finnish

Job description

Elisa Oyj in Tampere, Finland is seeking a mid-level Customer Success Specialist to identify customer needs, propose solutions using Elisa services, and manage phone-based interactions. The role includes proactive sales outreach and maintaining a professional, customer-focused attitude.

The position requires strong communication in English and Finnish, with a focus on delivering value to customers in a fast-paced telecom environment.