Technical Support Engineer

Helvar Oy Ab; Espoo; On-site; EUR 36,000 - 49,000; Full time

Job summary

Helvar Oy Ab in Espoo, Finland is seeking a Technical Support Engineer to join our international team on a permanent, hybrid basis. The role requires Swedish language proficiency and involves helping customers with hardware and software issues.

You will coordinate with product teams to resolve problems, escalate complex cases as needed, and balance in-office and remote days in a collaborative environment.

Qualifications

• Swedish language proficiency required.
• Ability to work in an international team with hybrid in-office/remote days.

Responsibilities

• Provide technical assistance to customers in Swedish
• Troubleshoot hardware and software issues
• Coordinate with product teams to resolve customer problems
• Escalate complex issues when necessary

Skills

Swedish language proficiency

Job description

Salary Context: Technical Support Engineer

Market Average: Technical Support Engineer

Market Average: Mid-Level Level

All roles in Espoo, Finland

Pay in our data - not quoted in ad (Mid-Level)

Salary analysis

Compared with the selected benchmark ("All roles in Espoo, Finland"), this listing's salary midpoint is about 93% lower. The offer sits below the benchmark range (€2,129-€4,532). The listed pay band (€216-€246) is tighter than the benchmark, which suggests lower salary variability. This benchmark is based on 599 comparable listings.

Monthly salary comparison for Technical Support Engineer

Market

Median

Upper bound (75th percentile)

Market Average: Technical Support Engineer €3,800/per month €4,000/per month €4,200/per month

All roles in Espoo, Finland €2,129/per month €2,673/per month €4,532/per month

Pay in our data - not quoted in ad (Mid-Level) €216/per month €231/per month €246/per month

About the role This vacancy describes a Technical Support Engineer role in Espoo, Finland. The position is permanent and hybrid, requiring Swedish language proficiency. The candidate will work in an international team, balancing in-office and remote days.

Responsibilities

• Provide technical assistance to customers in Swedish
• Troubleshoot hardware and software issues
• Coordinate with product teams to resolve customer problems
• Escalate complex issues when necessary