Customer Quality Coordinator - QA for Critical Power

Eaton; Vantaa; On-site; EUR 42,000 - 65,000; Full time

Job summary

Eaton in Finland seeks a Customer Quality Coordinator to support data analysis and meeting preparations within the Critical Power Systems EMEA Business. You will collaborate with local and global teams to ensure timely information flow, aiding root-cause analysis and continuous quality improvements.

The role requires an engineering degree and a couple of years in quality, with Finnish and English communication, plus strong IT and Jira skills. On-site location in Vantaa, Finland.

Qualifications

• Master or Bachelor in Engineering or equivalent required.
• Quality-focused with a couple of years of relevant experience preferred.

Responsibilities

• Gather and maintain Field Quality information in Jira-based platform.
• Prepare data for meetings and capture action plans (minutes).
• Liaise with Plant manufacturing for relevant information carryover.
• Coordinate between customer quality and Sales, Customer Service, Tech Support, and Sustaining teams.
• Lead retrieval coordination for EEPS/Eprom data, fail statements, and photos; handle returns.
• Coordinate Lab time and activities.
• Follow up on lab investigation due dates.
• Ensure quality engineers can start failure analysis without delay.

Skills

Finnish

English

MS Office

Jira

Quality systems

Education

Master or Bachelor in Engineering

Tools

Jira

SAP

MS Office

Job description

Eaton in Finland seeks a Customer Quality Coordinator to support data analysis and meeting preparations within the Critical Power Systems EMEA Business. You will collaborate with local and global teams to ensure timely information flow, aiding root-cause analysis and continuous quality improvements.

The role requires an engineering degree and a couple of years in quality, with Finnish and English communication, plus strong IT and Jira skills. On-site location in Vantaa, Finland.