Creative Operations Lead

Vaisala; Helsinki; On-site; EUR 70,000 - 100,000; Full time

Job summary

Vaisala, a global leader in measurement instruments, is seeking a Creative Operations Lead to join the Brand & Creative Team at the Helsinki area headquarters. You will own creative operations, manage a mix of projects, and oversee the external partner network to ensure timely, on-brand delivery.

You will collaborate with Brand & Creative colleagues, external partners, and internal stakeholders, reporting to the Head of Brand and Creative.

Qualifications

• Experience coordinating or overseeing creative production and leading projects in a creative, brand, or marketing organization, either in-house or at an agency.
• Ability to design workflows and processes and develop data-driven ways of working.
• Strong stakeholder-management skills in a cross-functional environment, able to prioritize competing requests and set clear expectations.
• Experience or perspective on applying AI to improve creative workflows.
• Ability to work under tight deadlines and adapt to changing priorities.
• Understanding of branding and basic principles of visual design.
• Excellent written and spoken English communication.

Responsibilities

• Own and develop creative operations processes from intake and briefing through to delivery.
• Manage a varied mix of projects and oversee external partner network.
• Ensure requests move smoothly from brief to delivery with the right resources, on time, and on brand.
• Collaborate with Brand & Creative team, external partners and internal stakeholders; report to Head of Brand and Creative.
• Maintain the project management tool as the single view of requests, schedules and workload.
• Develop scalable processes based on organizational needs.
• Define how AI tools are used in creative operations and lead the AI roadmap.
• Track and report on creative operations metrics.
• Support continuous development of external partner relationships and the Vaisala Merch Store processes.

Skills

Creative production

Project leadership

Stakeholder management

Brand/marketing

AI in creative workflows

Branding basics

English communication

Job description

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Creative Operations Lead

Location: Helsinki, FI

We are looking for a Creative Operations Lead to join our Brand & Creative Team at Vaisala headquarters in Vantaa, Finland.

Vaisala is a global leader in measurement instruments and intelligence helping industries, nations, people, and the planet to thrive. From predicting hurricanes to optimizing renewable energy production, our technology is used where it matters the most – from data centers, windfarms and laboratories to airports, the Arctic and even the surface of Mars. For a second year running, Vaisala got recognized in TIME Magazine's World's Best Companies in Sustainable Growth 2026 study. Our team of close to 2,500 experts and 62 nationalities around the world is committed to taking every measure for the planet. Driven by our shared purpose, curiosity, and pioneering spirit, we stay ahead and make a difference. At Vaisala, you don't have to fit in to belong.

Own projects and processes, with direct impact on the quality and efficiency of our creative and marketing workflows

Develop and showcase future-proof skills by shaping how AI is used in creative operations

Operate at the intersection of visual creativity and commercial thinking, making sure creative processes and output support strategic goals

Collaborate widely across the organization as part of the Brand & Communications function

What's your role?

As Creative Operations Lead, you will run and develop our creative operations processes, manage a varied mix of projects, and oversee our external partner network. Your key focus is making sure creative requests move smoothly from brief to delivery: with the right resources, on time, and on brand.

You will be part of our Brand & Creative team and work closely with your Brand & Creative colleagues, external partners, and internal stakeholders. You will report to the Head of Brand and Creative.

Your responsibilities include:

Owning and running creative operations from intake and briefing through to delivery

Maintaining our project management tool as the single view of requests, schedules and workload

Developing scalable processes based on organizational needs

Defining how AI tools are used in creative operations and leading the creative operations AI roadmap as part of the broader Brand & Creative AI strategy

Managing a range of projects, including creative productions and continuous development

Tracking and reporting on creative operations metrics

Managing and developing our external partner network, from day-to-day relationships, briefs, and arrangements to shaping the network as the organization’s needs evolve

Ensuring that the Vaisala Merch Store is well maintained in collaboration with our Merch Store partner, with efficient processes and an on-brand product catalog

What will you bring?

Experience coordinating or overseeing creative production and leading projects in a creative, brand, or marketing organization, either in-house or at an agency

Proven ability to design workflows and processes and developing ways of working based on data and feedback

Strong stakeholder-management skills in a cross-functional environment, including the ability to prioritize competing requests and set clear expectations

Experience or well-formed perspective on applying AI to improve creative workflows

The ability to work effectively with tight deadlines and changing situations and priorities

Understanding of branding and basic principles of visual design

Good communication skills in English