Business Controller - Service

Kone México; Helsinki; On-site; EUR 90,000 - 120,000; Full time

Benefits offered by this job

Hybrid work

Job summary

KONE seeks a skilled Business Controller, Service to support the Nordics Finance Team. You will partner with business leaders, monitor performance, and deliver actionable insights to drive decisions and value realization.

The role emphasizes financial planning, KPI validation, and cross‑functional collaboration with senior stakeholders. You will act as a trusted advisor to the business, promoting understanding of finance principles and ensuring robust reporting and planning processes across the

Qualifications

• Minimum 5–7 years of relevant work experience, preferably in a finance function with business partnering responsibility
• Strong analytical skills and ability to work under pressure
• Solution-focused with ability to see the whole and prioritize impactful work
• Great collaboration skills and the ability to influence in a matrix organization
• Proven change implementation experience and development mindset
• Proficient with finance tools including ERP, BI and data visualization
• Advanced MS Excel knowledge

Responsibilities

• Partner with business leaders to understand dependencies and improve decision making
• Be the trusted finance advisor and promote finance understanding across the organization
• Forecast and monitor short, medium and long-term performance
• Provide actionable insights and executive summaries beyond numbers
• Lead or organize service business controlling activities within Nordic team
• Analyze weekly/monthly performance and deviations from plan
• Support scenario analyses and market demand vs. pricing analyses

Skills

Business partnering

Analytical skills

Stakeholder management

Excel advanced

Forecasting

BI tools

Data visualization

Education

Master’s degree in Finance

Tools

ERP

BI

Data visualization

Job description

KONE is a global leader in the elevator and escalator industry: our job is to make the world’s cities better places to live. At KONE, our mission is to improve the flow of urban life. As a global leader in the elevator and escalator industry, KONE provides elevators, escalators, and automatic building doors, as well as solutions for maintenance and modernization, which add value to the life cycle of any building. KONE Finance professionals are responsible for corporate controlling and reporting, treasury, taxes, investor relations, as well as finance development and alliances and acquisitions. We support our business colleagues by driving a financially sound business direction and providing relevant intelligence for decision-making. With dedicated roles and global communities for support, our Finance function is a community with a high level of professionalism and ample opportunities for learning and growth. We are seeking a highly motivated Business Controller, Service to join the Nordics Finance Team. In this role, you will play a key part in supporting key business leaders and the Head of Business Control, Nordics in driving and monitoring the business performance by providing financial insight. The purpose of the role is also to ensure that business KPIs are logical and add value, actions are defined based on performance, and that benefit realizations are delivered. Business Controller is also accountable for executing the planning process according to global guidelines with the business leaders.

Responsibilities and Key Activities

• Business partnering with strong outside-in mindset understanding of the business logic and dependencies between key operational processes, relationships and metrics, challenging the business leaders to enhance decision making and business performance
• Being the key finance professional and trusted advisor of finance matters in the organization and promote and ensure adequate finance understanding in the business organization
• Evaluating industry, economic, financial, and market trends to forecast the organization’s short, medium, and long-term financial and competitive position
• Providing actionable insights, key findings, and conclusions to business, not just numbers
• Performing or organizing the execution of the business controlling tasks as defined in KONE Financial Control Model to ensure that key reporting principles have been implemented and followed for Service business
• Drive the development of Service business controlling activities within Nordic Business Controller team
• Drive and analyze the weekly/monthly actual performance of the business, as well as the deviations compared to planned (budget/forecast) performance
• Provide and share the executive summary of the performance of FL Service business including opportunities and risk with business leaders.
• Participating in more general analysis tasks that support the Business Line, e.g., analyzing the opportunity funnel, and producing scenario analyses for versatile purposes (e.g., market demand vs. pricing in different scenarios).
• Maintaining strong connections with other stakeholders and other Finance colleagues within KONE to share best practices and to understand current and future trends

Requirements for the role

• At least 5-7 years of relevant work experience, preferably in a finance function and including top management finance business partnering responsibility
• Strong analytical skills and ability to work under pressure
• Solution-focused with ability to seeing the whole and prioritize the most impactful, but also willingness to dive into details as needed
• Great collaboration skills, and keen interest to work and build trusted relationships with business leaders, while acting as an influencer in a matrix organization
• Proven record of successful change implementation and development mindset
• Good knowledge of finance tools including ERP, BI and data visualization tools, and genuine interest to keep up with and adapt to the most recent developments
• Advanced MS Excel knowledge
• Master’s degree in Finance (or another relevant field)
• Fluent written and spoken English. Finnish and Swedish/Norwegian/Danish is considered as an advantage but not mandatory
• Willingness to travel occasionally

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

Read more on https://kone.com/global/en/careers.html

At KONE, our purpose is to shape the future of cities. As a global leader in the elevator and escalator industry, we move two billion people every day, making their journeys safe, convenient, and reliable with smart and sustainable People Flow®. In 2025, KONE had annual sales of EUR 11.2 billion, and at the end of the year over 60,000 employees in close to 70 countries. KONE class B shares are listed on the Nasdaq Helsinki Ltd. in Finland.

#LI‑SCA #LI‑HYBRID

The position is located in Helsinki, Finland or another Nordic capital (Stockholm, Copenhagen or Oslo) and the preferred start would be in Dec 26/Jan 27. For additional information, please contact Henna Sirén, Head of Business Control, Nordics ([e-mail]).