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Customer Experts - Spanish Speaking - Remote inGreece
Descripción de la vacante
A recruitment agency is looking for a Customer Support Specialist to work remotely from Greece. The ideal candidate should be fluent in Spanish and possess excellent communication skills in English. This role includes responsibilities like maintaining customer satisfaction and tracking cases efficiently. The company offers competitive salary, relocation support, and professional development opportunities.
Servicios
Responsabilidades
- Communicate with customers via phone, chat & e-mail.
- Track and follow cases to ensure they closed efficiently.
- Maintain high customer satisfaction for a major brand.
- Provide strong, professional relationships with all partners.
- Work towards reaching targets set by client and internal goals.
Conocimientos
Position : Customer Support Specialist
Work model : Remote
Location : Greece
Employment type : Full-time
- Communicate with customers via phone, chat & e-mail
- Track and follow cases to ensure they closed in an efficient and timely manner
- Maintain high customer satisfaction, representing a major brand
- Provide and maintain strong, professional relationships with all partners and show empathy at all times
- Work towards reaching targets as set out by client statement of work as well as internal targets
- Fluency in Spanish
- Very good communication skills in English
- Exceptional communication & soft skills, as well as problem-solving skills
- Computer knowledge / tech savviness
- Resourceful, able to multitask
- Thrive as a team player in a fast-paced, high-energy, change-oriented environment
- Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (all at no cost to you)
- Competitive monthly salary + 2 extra salaries per year
- Health care benefits and numerous other discounts
- Full training by certified instructors
- Professional growth & development opportunities
- Special events as well as community & social responsibility initiatives
- Free online Greek language courses
- State of the art premises, providing a great working environment with relaxing break areas
* El índice de referencia salarialse calcula en base a los salarios que ofrecen los líderes de mercado en los correspondientes sectores. Su función es guiar a los miembros Prémium a la hora de evaluar las distintas ofertas disponibles y de negociar el sueldo. El índice de referencia no es el salario indicado directamente por la empresa en particular, que podría ser muy superior o inferior.