Waiter / Food & Beverage Server (El Fuerte Marbella 5)*

El Fuerte Marbella 5* (Fuerte Group Hotels); Marbella; Sur place; EUR 18 000 - 24 000; Plein temps

Avantages offerts par ce poste

Competitive salary structure + sales/‑

Sales commissions

Structured training programs

Career progression opportunities

Résumé du poste

El Fuerte Marbella 5* is seeking a dedicated Waiter / Food & Beverage Server to deliver exceptional service across our luxury restaurants, bars, and events in Marbella. You will welcome guests, take orders, and ensure flawless dining experiences in a landmark beachfront setting.

With a minimum of 2 years in 5-star hospitality, fluency in Spanish and English (B1), and proficiency with POS systems, you will uphold 5-star standards and contribute to guest delight and event service excellence.

Qualifications

• Minimum 2 years of professional dining service experience in luxury hotels or high-end restaurants.
• Experience with Leading Hotels of the World or Preferred Hotels & Resorts is highly valued.
• Fluent Spanish and English (B1 level) required.
• Proficiency with hotel/restaurant management systems (POS) and basic MS Office tools.

Responsabilités

• Greet guests, seat them, and attend to customers across Fuerte Group dining outlets.
• Take orders, advise on menu selections, and coordinate with kitchen for timely service.
• Generate dining checks, process payments, and handle POS transactions accurately.
• Prepare dining areas, polish glassware and cutlery, and set tables per brand guidelines.
• Assist in buffet setup, servicing events, and restocking service stations.

Connaissances

Guest service

Upselling

English (B1)

Spanish (Fluent)

POS software

MS Office

Formation

Vocational Degree in Restaurant Service / Hospitality training

Outils

POS software

MS Office

Description du poste

At El Fuerte Marbella 5*, the historic flagship property of Fuerte Group Hotels, exceptional dining experiences embody "Cosy & Soulful Luxury." Originally opened in 1957 and re-emerging in 2023 as a landmark 5-star beachfront resort, our property features 266 luxury rooms directly on Marbella's promenade, only a five-minute walk from Plaza de los Naranjos. To elevate our guest dining journeys across our food and beverage outlets, we are seeking a dedicated, guest-focused Waiter / Food & Beverage Server (Camarero/a) to join our hospitality team on-site in Marbella, Spain.

In this professional dining role, you will deliver food and beverage service across our restaurants, bars, and event venues. Specifically, you will welcome guests, take orders, advise on menu selections, handle point-of-sale billing, set up elegant table stagings, and maintain inventory alignment according to 5-star luxury standards.

Job Description: Waiter / Food & Beverage Server (El Fuerte Marbella 5)*

Your Mission: Service Excellence, Guest Delight & Dining Staging

Your primary goal involves delivering seamless table service and warm, attentive guest care across our resort's dining venues. To achieve this, you will execute dining protocols aligned with luxury benchmarks (such as Leading Hotels of the World and Preferred Hotels & Resorts). At the same time, you will keep dining spaces, buffet setups, and side stations orderly and well-stocked. Therefore, you will greet guests warmly, recommend menu specialties, take orders accurately, process bills through POS systems, and verify delivery slips. As a result, you will eliminate service delays and protect our resort's reputation for 5-star hospitality.

Your Key Responsibilities:

• Guest Greeting & Menu Advisory: Welcome, seat, and attend to guests across food and beverage outlets. Guide guests through menu offerings, daily specials, and beverage pairings, ensuring personalized dining attention.
• Order Taking & Table Service: Take food and beverage orders accurately, coordinate dish delivery with the kitchen, and serve orders following established Fuerte Group service protocols.
• Billing & Cashiering: Generate dining guest checks, manage POS transactions, process payments accurately, and close bills following accounting rules.
• Dining Station & Table Staging: Prepare dining areas, polish glassware and cutlery, and set tables according to brand styling manuals. Ensure POS terminals and handheld electronic order pads are tested before service and safely powered down afterward.
• Buffet Operations & Special Events: Assist in setting up, monitoring, replenishing, and clearing buffet stations. Furthermore, collaborate with venue managers in organizing and servicing private events and banquets.
• Stock Control & Receiving: Inspect incoming beverage and food supplies against delivery slips (albaranes), store products properly, monitor current stock levels, and restock service stations.

Who You Are: The Refined Hospitality Professional

• Proven Foundations: You bring at least 2 years of professional dining service experience in 5-star luxury hotels or high-end restaurants. Direct experience within properties affiliated with Leading Hotels of the World or Preferred Hotels & Resorts is highly valued.
• Educational Background: You hold a Vocational Degree (Grado Medio o Superior) in Restaurant Service (Servicios de Restauración), Restaurant Direction, or equivalent hospitality training.
• The Linguist: You display B1-level proficiency in English alongside fluent Spanish. Proficiency in additional international languages is considered a valuable plus.
• Technical Skills: You feel confident using hotel/restaurant management systems (POS software) and basic Microsoft Office tools.
• Key Competencies: You demonstrate polished dining etiquette, upselling capability, active listening, composure during busy service hours, and a natural passion for hospitality.

What Fuerte Group Hotels & El Fuerte Offer You

• Competitive Compensation: Benefit from a competitive salary structure based on the hospitality union collective agreement plus sales commissions (salario según convenio + complemento por ventas).
• Seven Decades of Heritage: Form part of Fuerte Group Hotels, an established family-owned group with nearly 70 years of hospitality leadership across Southern Spain.
• Professional Growth: Access structured corporate training programs, continuous language development support, and clear pathways for career progression across our hotel portfolio.
• Exceptional Work Climate: Work alongside top hospitality and culinary professionals in an inspiring, newly renovated 5-star beachfront setting overlooking the Mediterranean.