Room Attendant

El Fuerte Marbella 5*; Marbella; Presencial; EUR 14.000 - 19.000; A tiempo parcial

Descripción de la vacante

El Fuerte Marbella 5* in Marbella, Spain, is seeking a meticulous Room Attendant / Housekeeper on a part-time basis. You will service guest rooms, restock minibars, and maintain pristine floors and pantries in a luxury beachfront resort.

Ideal candidates have 2–3 years of 5-star housekeeping experience, Spanish fluency and basic English, plus training in housekeeping. Join a prestigious, historic property that underwent a 2023 restoration.

Formación

• 2–3 years of demonstrable housekeeping experience within 5-star luxury hotels.
• Background in Leading Hotels of the World or Preferred Hotels & Resorts is highly valued.
• Basic English (A1) plus fluent Spanish to assist international guests.

Responsabilidades

• Luxury Room Servicing: Clean and prepare rooms to 5-star standards, inspect furnishings and decor.
• Room Staging & Amenity Placement: Restock bathroom amenities, linens, and room accessories per styling manual.
• Minibar Control & Billing: Monitor minibar usage and process charges through hotel systems.
• Maintenance & Incident Reporting: Inspect for wear and malfunctions; raise service orders promptly.
• Floor & Pantry Organization: Keep corridors, pantries, and carts clean and stocked.
• Vacant Room Checks & Lost Property: Inspect vacant rooms and log lost-and-found items.

Conocimientos

Basic English (A1)

Fluent Spanish

Educación

Housekeeping vocational training

Executive Housekeeper Course

Descripción del empleo

At El Fuerte Marbella 5*, part of Fuerte Group Hotels, historic Mediterranean charm meets casual luxury and soulful hospitality. Originally opened in 1957 as the founding flagship of the company and completely transformed in 2023 into an exquisite 5-star destination, this beachfront resort offers 266 beautifully appointed rooms right on Marbella’s promenade, just five minutes on foot from Plaza de los Naranjos. To maintain the highest housekeeping standards in our guest rooms and floor areas, we are seeking a meticulous, guest-oriented Room Attendant / Housekeeper (Camarero/a de Pisos) in Marbella, Spain on a part-time schedule (Media Jornada).

In this luxury accommodation role, you will be responsible for servicing assigned guest rooms, replenishing amenities according to brand presentation standards, restocking and billing minibars, reporting maintenance incidents, and maintaining common floor corridors and pantries (offices) in immaculate condition.

Job Description: Room Attendant / Housekeeper (El Fuerte Marbella 5)*

Your Mission: Luxury Housekeeping & Flawless Room Presentation

Your primary goal involves delivering impeccable room cleanliness and refined comfort across our 5-star beachfront resort. To achieve this, you will execute meticulous room servicing and staging in accordance with luxury standards (such as Leading Hotels of the World and Preferred Hotels & Resorts). At the same time, you will keep floor pantries, service carts, and corridors pristine. Therefore, you will prepare housekeeping trolleys, inspect room fixtures, bill minibar consumptions, report technical maintenance needs promptly, and tailor guest touches to individual preferences. As a result, you will create a welcoming, spotless environment and safeguard our resort’s reputation for 5-star hospitality.

Your Key Responsibilities:

• Luxury Room Servicing: Clean, sanitize, and arrange assigned guest rooms and suites, inspecting the condition of furnishings, installations, and decorative elements to ensure compliance with 5-star brand guidelines.
• Room Staging & Amenity Placement: Verify and restock all required bathroom amenities, linens, and room accessories following the resort’s official room styling manual (manual de ambientación).
• Minibar Control & Billing: Monitor guest minibar consumptions, restock inventory accurately, and process charges through hotel billing systems.
• Maintenance & Incident Reporting: Inspect rooms for any wear, damages, or technical malfunctions and immediately generate maintenance work orders. Log and track room status and incidents diligently.
• Floor & Pantry Organization: Keep the floor pantry (office), vacuum cleaners, cleaning tools, and chemical supplies organized, sanitized, and restocked. Maintain spotless cleanliness along assigned guest floor corridors.
• Vacant Room Checks & Lost Property: Conduct inspections of vacant rooms (habitaciones libres) and immediately log and turn over any lost-and-found items to the Executive Housekeeper (Gobernanta).
• Personalized Guest Attention: Learn, recognize, and respect guest names, preferences, and special housekeeping requests during their stay.

Who You Are: The Detail-Oriented Housekeeping Professional

• Proven Foundations: You bring 2 to 3 years of demonstrable housekeeping experience within 5-star luxury hotels. Prior background in properties affiliated with Leading Hotels of the World or Preferred Hotels & Resorts is highly valued.
• Specialized Training: You hold specialized vocational training in Housekeeping (Formación en Pisos); completion of an Executive Housekeeper Course (Curso de Gobernante/a) is considered an advantage.
• The Linguist: Basic proficiency in English (A1 level) is valued alongside fluent Spanish to assist international resort guests comfortably.
• Key Competencies: You demonstrate exceptional attention to detail, physical stamina, discretion, reliability, and pride in maintaining luxury guest standards.

What Fuerte Group Hotels & El Fuerte Offer You

• Competitive Package: Enjoy a competitive salary policy governed by sector collective agreements.
• Seven Decades of Heritage: Form part of Fuerte Group Hotels, a family-owned hospitality group with nearly 70 years of leadership and prestige across Southern Spain.
• Professional Growth: Access continuous corporate training programs, language learning support, and clear pathways for career advancement within our luxury portfolio.
• Exceptional Work Climate: Work alongside top hospitality professionals in an inspiring, newly renovated 5-star beachfront environment.