VP of Merchant Success & Growth

SumUp Inc.; Barcelona; On-site; EUR 150,000 - 190,000; Full time

Job summary

SumUp is building the commercial engine behind its merchant relationships. The new Customer Success Management function within the SumUp Operations Tribe will span early activation, product onboarding, customer success, account management, and key account management across multiple markets, with a Barcelona office.

This is a newly created VP role with a clear mandate: build the leadership structure, operating rhythm, and commercial culture that takes the Operations-led team from where it is

Job description

SumUp is building the commercial engine behind its merchant relationships. The new Customer Success Management function within the SumUp Operations Tribe will span early activation, product onboarding, customer success, account management, and key account management across multiple markets, with a Barcelona office.

This is a newly created VP role with a clear mandate: build the leadership structure, operating rhythm, and commercial culture that takes the Operations-led team from where it is