Vienna-Based Italian AI SaaS Account Manager

fonio.ai; Barcelona; Sur place; EUR 65 000 - 95 000; Plein temps

Avantages offerts par ce poste

On-site in Vienna

Top equipment of your choice

Extremely short decision-making paths

Résumé du poste

Fonio, Europe’s market leader for AI phone agents for SMBs, is expanding globally and seeks an Account Manager to own an existing customer portfolio. You will drive expansion revenue, upsell add-ons, and renewals, while ensuring successful onboarding and long-term satisfaction in collaboration with Customer Success, Product and Marketing.

This on-site role in Vienna offers a competitive €65,000–€95,000 OTE, top equipment, and fast decision-making.

Qualifications

• At least 1 year of experience in B2B SaaS sales, account management, or customer success.
• Experience in upselling, renewals, or expansion revenue across existing customers.
• Strong product and technology understanding; you're highly AI-savvy.
• Structured working style with ownership mindset and customer focus.
• Native-level Italian, confident in calls, reviews, and demos.

Responsabilités

• Own an existing customer portfolio with upsell and retention focus.
• Lead expansion sales within accounts to grow ARR.
• Drive onboarding, product adoption, and long-term customer success.
• Maintain reliable revenue forecasts and a clean CRM pipeline.
• Collaborate with Product, Marketing, and Customer Success.

Connaissances

B2B SaaS sales

account management

upsell & renewals

AI-savvy

ownership mindset

Italian language

Description du poste

Fonio, Europe’s market leader for AI phone agents for SMBs, is expanding globally and seeks an Account Manager to own an existing customer portfolio. You will drive expansion revenue, upsell add-ons, and renewals, while ensuring successful onboarding and long-term satisfaction in collaboration with Customer Success, Product and Marketing.

This on-site role in Vienna offers a competitive €65,000–€95,000 OTE, top equipment, and fast decision-making.