Valencia On-Site: German & Spanish Speaking Customer Service Agent

Fh Collective Academy; Valencia; On-site; EUR 35,000 - 60,000; Full time

Job summary

Revolut is seeking a New Business Account Executive (Spanish Speaking) to drive growth with new business customers. You will identify opportunities, conduct outreach, and push deals through the funnel from discovery to activation.

You’ll own your pipeline, balance activity across prospecting, closing, and upsell, and collaborate with internal stakeholders to ensure a smooth customer journey.

Qualifications

• 1+ years of demonstrable commercial experience, particularly in outbound sales and prospecting.
• Excellent communication skills and articulation over the phone.
• Fluency in English and Spanish.

Responsibilities

• Outreaching prospects across multiple touch points and channels, with an emphasis on cold-calling.
• Developing and executing a robust lead-sourcing strategy by identifying key verticals, diversifying your prospects base, and maintaining consistent activity levels.
• Building and managing your own pipeline, from prospecting to closing and account management, maximising adoption and upsell/cross-sell opportunities.
• Liaising customer relationships with internal stakeholders to ensure a smooth experience, from getting started to daily usage.
• Being autonomous to effectively balance your time (prospect vs. close vs. upsell), activate internal resources, and engage your team.
• Using solution-based selling to understand customer needs and communicate the value proposition.
• Becoming a product expert on Revolut Business, its market positioning, and the solutions it offers, backed by relevant, compelling case studies.

Skills

Outbound sales

Prospecting

Communication skills

English and Spanish

Job description

New Business Account Executive (Spanish Speaking)

People deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 75+ million customers get more from their money every day.

As we continue our lightning-fast growth, 2 things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we've been certified as a Great Place to Work™. So far, we have 13,000+ people working around the world, from our offices and remotely, to help us achieve our mission. And we're looking for more brilliant people. People who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution.

About the role

Our Sales team powers customer growth around the world. From prospecting to acquisition and activation, they own their market segments, solve complex problems, and help more customers discover the value of Revolut with a sharp, solution-oriented approach.

We’re looking for an Account Executive to provide an excellent experience for our new business customers. You'll effectively identify opportunities, conduct outreach, and drive deals through the funnel, owning closing and end-to-end activation.

Watch this video about being an Account Executive to better understand the role, responsibilities, and opportunities.

If you’re a motivated individual who enjoys a challenge and acts with integrity at all times, we want to hear from you.

What you'll be doing

• Outreaching prospects across multiple touch points and channels, with an emphasis on cold-calling
• Developing and executing a robust lead-sourcing strategy by identifying key verticals, diversifying your prospects base, and maintaining consistent activity levels
• Building and managing your own pipeline, from prospecting to closing and account management, maximising adoption and upsell/cross-sell opportunities
• Liaising customer relationships with internal stakeholders to ensure a smooth experience, from getting started to daily usage
• Being autonomous to effectively balance your time (prospect vs. close vs. upsell), activate internal resources, and engage your team
• Using solution-based selling to understand customer needs and communicate the value proposition
• Becoming a product expert on Revolut Business, its market positioning, and the solutions it offers, backed by relevant, compelling case studies

What you'll need

• Fluency in English and Spanish
• 1+ years of demonstrable commercial experience, particularly in outbound sales and prospecting
• Excellent communication skills and articulation over the phone
• A keen interest in launching a career in a high-performing sales culture
• Proven determination and accountability to succeed in a fast-paced environment
• A willingness to contribute outside