Travel Customer Service Specialist — Flexible Schedule & Growth

Hjbtravels; Madrid; Hybrid; EUR 25,000 - 30,000; Part time

Benefits offered by this job

Flexible scheduling options

Training and ongoing support

Opportunities for advancement

Supportive work environment

Job summary

A travel service company based in Madrid is seeking a reliable Customer Service Representative to assist clients with travel inquiries and bookings. The position offers flexibility with part-time or full-time options and is ideal for those who enjoy helping others and providing high-quality service. Candidates should possess strong communication skills, attention to detail, and basic computer proficiency. Experience in customer service is preferred but not required.

Qualifications

• Excellent communication skills are essential for this role.
• Experience in customer service is a plus but not mandatory.
• Ability to manage time and work independently is required.
• Familiarity with basic computer applications is needed.
• Must have a strong attention to detail and focus on customer satisfaction.

Responsibilities

• Handle customer inquiries through phone and email.
• Assist clients with travel inquiries and bookings.
• Provide correct information about destinations and policies.
• Ensure professional communication at all times.
• Adhere to company service standards and processes.
• Document customer interactions accurately.

Skills

Strong verbal and written communication skills

Customer service experience

Ability to work independently

Basic computer skills

Attention to detail

Interest in the travel industry

Job description

A travel service company based in Madrid is seeking a reliable Customer Service Representative to assist clients with travel inquiries and bookings. The position offers flexibility with part-time or full-time options and is ideal for those who enjoy helping others and providing high-quality service. Candidates should possess strong communication skills, attention to detail, and basic computer proficiency. Experience in customer service is preferred but not required.