Territory Services Manager

Red Hat, Inc.; Madrid; Hybrid; EUR 90,000 - 120,000; Full time

Job summary

Red Hat, Inc. in Madrid is seeking a Territory Services Manager to drive services sales across Spain and Portugal. This role focuses on Learning, Consulting and Technical Account Management services.

You will develop the services business, manage sales cycles, and identify opportunities with existing customers. You will forecast and plan for regional services sales in collaboration with sales management.

Qualifications

• Experience selling services, contracts, and SoWs for professional services.
• Customer-facing executive-level experience in a services sales role.
• Strong communication and influencing skills.
• Ability to explain technical topics and drive industry transformation visions.
• Familiarity with enterprise architecture, cloud tech, application development and infrastructure.
• Experience with agile methodologies.
• Established sustainable networks of customer relationships.
• Fluency in Spanish and English is required.

Responsibilities

• Manage incoming sales inquiries, coordinate services responses, and create customer proposals.
• Collaborate with partners to maximize project value.
• Conduct and coordinate discovery sessions with presales architects and consultants.
• Negotiate rates, costs, terms, and SoWs with the Regional Services Manager.
• Provide booking forecasts and revenue implications.
• Ensure delivery associates validate the scope with the local services delivery manager.
• Participate in account strategy sessions.
• Meet or exceed assigned sales targets.

Skills

Proposal development & SoWs

Executive-level engagement

Consultative selling

Industry transformation vision

Enterprise architecture & cloud

Agile methodologies

Customer relationships

Spanish & English fluency

Job description

Hybrid

Madrid

Full time

R-059980

The Red Hat Iberian Professional Services team is looking for a Territory Services Manager with expertise in selling Services (Learning, Consulting and Technical Account Management).

In this role, you will support our sales efforts for the Spanish and Portuguese markets.

Develop services business, manage sales cycles, and look for new opportunities with existing customers. In this role, you will participate in strategic account planning sessions, territory reviews, and deal-specific account calls to identify how Red Hat can increase the service's journey-based program for customers from various sectors. You'll need to have a good foundation of technical knowledge and project and scope management expertise. As a Territory Services Manager, you will create forecasts and plans for your region’s services sales in close collaboration with sales management.

What you will do:

• Manage incoming sales inquiries, coordinate services team responses, and create proposals for customers
• Work closely with the partners to maximize project value
• Conduct and coordinate discovery sessions, working with presales architects and consultants in some situations
• Negotiate rates, project costs, terms, and statements of work (SoWs) in collaboration with the Regional Services Manager
• Provide booking forecasts and revenue implications
• Ensure that appropriate delivery associates are involved in validating the scope of engagements with your local services delivery manager
• Participate in account strategy sessions
• Meet or exceed assigned sales targets

What you will bring:

• Thorough experience selling strategies and developing proposals, contracts, close plans, and statements of work (SoWs) for professional services
• Experience working in a customer-facing position at an executive level as a professional services consultant or in a related sales position
• Excellent communication, consultative selling and influencing skills
• Industry transformation vision and the ability to explain technical topics
• Familiarity with enterprise architecture, cloud technologies, application development, and infrastructure
• Experience with agile methodologies
• Established sustainable network of customer relationships
• Excellent written and verbal communication skills in Spanish and English a must

#LI-MP2

About Red Hat

Red Hat (https://www.redhat.com/) is the world’s leading provider of enterprise open source (https://www.redhat.com/en/about/open-source) software solutions, using a community‑powered approach to deliver high‑performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office‑flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We’re a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.

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