Technical Writer

dormakaba Spain; Madrid; Hybrid; EUR 40,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Flexible remuneration (childcare, etc

Flexible remuneration (childcare, tran

Flexible schedule

Remote working days

Job summary

dormakaba Spain is seeking a Technical Writer in Madrid to create and manage technical documentation and product content across multiple platforms. You will translate complex information, collaborate with product, engineering, and localization teams, and ensure content meets brand and accessibility standards.

The role emphasizes content quality and process improvement in a cross-functional environment. We offer health insurance, flexible remuneration, and remote-working days, with a hybrid work

Qualifications

• 3+ years in Technical Writer, Content Developer, or similar role.
• Bachelor's degree or equivalent in a related field preferred.
• Exceptional written and verbal English communication.
• Strong storytelling and documentation quality mindset.
• Customer-centric approach with stakeholder collaboration.

Responsibilities

• Create, maintain, and improve technical documentation and product content.
• Develop, edit, and maintain guides, FAQs, release notes, and training materials.
• Translate complex information into clear, structured content for all audiences.
• Collaborate with Product, Engineering, Marketing, and Localization teams.
• Ensure content adheres to brand, terminology, and accessibility standards.
• Manage repositories, templates, and version-controlled source files and publish content across CMS/DAM/PIM systems.

Skills

Technical Writing

Content Development

English Proficiency

Stakeholder Management

Attention to Detail

Documentation Tools

Education

Bachelor's degree or equivalent in related field

Tools

CMS platforms

Version Control

Documentation Authoring Tools

Job description

Position Overview

We are currently seeking a Technical Writer located in Madrid Spain. This role offers the opportunity to work at the intersection of product, technology, marketing, and customer experience, helping deliver content that enables successful product adoption and business growth.

What You Will Do

• Create, maintain, and continuously improve technical documentation and product content that supports customer adoption, sales enablement, product launches, and regulatory compliance.
• Develop, edit, and maintain a wide range of content, including technical documentation, user guides, FAQs, release notes, training materials, and sales support documentation.
• Translate complex product, technical, and commercial information into clear, structured, and audience-appropriate content for both internal and external stakeholders.
• Collaborate closely with Product Managers, Product Marketing, Engineering, Technical Subject Matter Experts, Sales, Marketing, Training, Localization, and Digital teams to gather requirements, validate content accuracy, and address documentation gaps.
• Ensure all documentation adheres to established terminology, brand guidelines, content standards, formatting requirements, accessibility principles, and regulatory guidelines.
• Manage and maintain documentation repositories, content libraries, templates, terminology databases, reusable content modules, and version-controlled source files.
• Prepare and publish content across multiple platforms, including Content Management Systems (CMS), Digital Asset Management (DAM) systems, Product Information Management (PIM) systems, training environments, and sales enablement tools.
• Drive continuous improvement of documentation processes, content quality, and user experience.

What We Require

• Minimum 3 (preferably 5) years’ experience in as a Technical Writer, Content Developer, Documentation Specialist, or similar role.
• Bachelor s degree or equivalent qualification in Technical Communication, Communications, Engineering, Product Management, Marketing, Languages, Documentation, Information Design or related field preferred.
• Exceptional written and verbal communication skills in English.
• Excellent storytelling and communication skills.
• A customer-centric mindset with a passion for simplifying complex information.
• Strong stakeholder management and collaboration abilities.
• A proactive approach to improving documentation quality and processes.
• Strong attention to detail, organizational skills, and commitment to documentation quality.
• Experience working with documentation authoring tools, CMS platforms, and version control systems.

What we offer

• Health insurance
• Flexible remuneration (childcare ticket, transport ticket, restaurant ticket)
• Flexible schedule
• Remote working days

Who We Are

We are at the heart of every place that matters. From automatic doors to cloud-based access management - as a leading global provider in the access solutions market for schools, banks, airports, hospitals, hotels, and many more, we enable seamless movement within secure, safe, and sustainable places. With over 160 years of experience and a focus on excellence and innovation, we offer exciting opportunities to grow in an environment where you can make a real impact. At dormakaba, you are encouraged to take initiative, develop your skills, and build your career alongside 16,000 experts worldwide who are setting industry standards every day.

At dormakaba, we are proud to be an equal opportunity employer. We are firmly committed to creating a diverse and inclusive work environment where all individuals are treated with respect and dignity. We actively promote equal employment opportunities.