Technical Administrative Executive — Helpdesk & Docs Lead

TRISON; La Coruña; On-site; EUR 20,000 - 32,000; Full time

Job summary

TRISON in A Coruña seeks a Technical Administrative Executive to provide comprehensive administrative support to the Technical Department, ensuring proper document management and operational coordination. This role covers administrative tasks in the management of technical incidents within the Helpdesk area.

The successful candidate will liaise with internal teams and external partners, ensuring compliance with procedures and a proactive, collaborative work style.

Qualifications

• Proactivity and high degree of responsibility.
• Ability to work under pressure and manage multiple tasks.
• Commitment to company objectives and corporate image.
• Enthusiasm and willingness to learn.
• Compliance with internal company policies and standards.

Responsibilities

• Administrative management of the Technical Department.
• Control, organization and updating of internal and client documentation related to technical incidents.
• Administrative support in legal and compliance matters tied to the department.
• Interlocution with internal departments, clients and external partners for task coordination and incident resolution.
• Support to the Helpdesk team in managing and following up on technical incidents.
• Coordination of business activities with suppliers and collaborating companies.
• Support any other task assigned by the Technical Department Manager or Coordinator.

Skills

Proactivity

Multitasking

Responsibility

Communication

Learning attitude

Education

Higher Vocational Training in Administration and Finance

Job description

TRISON in A Coruña seeks a Technical Administrative Executive to provide comprehensive administrative support to the Technical Department, ensuring proper document management and operational coordination. This role covers administrative tasks in the management of technical incidents within the Helpdesk area.

The successful candidate will liaise with internal teams and external partners, ensuring compliance with procedures and a proactive, collaborative work style.