TECH ADMINISTRATION

TRISON; La Coruña; On-site; EUR 20,000 - 32,000; Full time

Job summary

TRISON in A Coruña seeks a Technical Administrative Executive to provide comprehensive administrative support to the Technical Department, ensuring proper document management and operational coordination. This role covers administrative tasks in the management of technical incidents within the Helpdesk area.

The successful candidate will liaise with internal teams and external partners, ensuring compliance with procedures and a proactive, collaborative work style.

Qualifications

• Proactivity and high degree of responsibility.
• Ability to work under pressure and manage multiple tasks.
• Commitment to company objectives and corporate image.
• Enthusiasm and willingness to learn.
• Compliance with internal company policies and standards.

Responsibilities

• Administrative management of the Technical Department.
• Control, organization and updating of internal and client documentation related to technical incidents.
• Administrative support in legal and compliance matters tied to the department.
• Interlocution with internal departments, clients and external partners for task coordination and incident resolution.
• Support to the Helpdesk team in managing and following up on technical incidents.
• Coordination of business activities with suppliers and collaborating companies.
• Support any other task assigned by the Technical Department Manager or Coordinator.

Skills

Proactivity

Multitasking

Responsibility

Communication

Learning attitude

Education

Higher Vocational Training in Administration and Finance

Job description

New opportunity!

We are looking for our next Technical Administrative Executive to join our team at our Head Office in A Coruña.

YOUR MISSION

Provide comprehensive administrative support to the Technical Department, ensuring proper document management and operational coordination, as well as administrative support in the management of technical incidents within the Helpdesk area. This role contributes to efficient communication, procedural compliance, and support across the different areas involved.

Position Responsibilities

• Administrative management of the Technical Department.
• Control, organization, and updating of internal and client documentation related to technical incident management.
• Administrative support in legal and compliance-related matters linked to departmental activities.
• Administrative support to the Helpdesk team in the management and follow-up of technical incidents.
• Coordination of business activities with external partners and suppliers.
• Support in any other tasks assigned by the Technical Department Manager or Coordinator.

Position Requirements

Academic Background

• Higher Vocational Training (Ciclo Superior) in Administration and Finance.
• Complementary training in management systems (quality, environment, occupational health and safety, information security, IT services, or business continuity) is an asset.

Key Competencies

• Proactivity and responsibility.
• Ability to work under pressure and manage multiple tasks simultaneously.
• Strong commitment to company objectives and corporate image.
• Enthusiasm and willingness to learn.
• Compliance with internal company policies and standards.

Experience

• Previous experience in administrative roles within technical departments or environments with international client interaction is valued.

Language Skills

• Native Spanish.
• English level B2 (mandatory).
• Other languages are a plus.

TRISON WORKING & ENVIRONMENT CONDITIONS

• Permanent contract.
• Full-time position.
• Flexible Compensation & Benefits.
• Wellness Environment: wellness initiatives and a collaborative work culture.

¡Nueva oportunidad!

Buscamos incorporar a nuestro equipo a nuestro próximo/a Tech Administration, para trabajar en nuestras oficinas de A Coruña, en nuestra sede central.

TU MISIÓN

Proporcionar soporte administrativo integral al Departamento Técnico, asegurando una correcta gestión documental y la adecuada coordinación operativa, así como apoyo administrativo en la gestión de incidencias técnicas del área de Helpdesk. Su contribución garantiza una comunicación fluida entre las distintas áreas implicadas y el cumplimiento de los procedimientos establecidos.

RESPONSABILIDADES DEL PUESTO

• Gestión administrativa del Departamento Técnico.
• Control, organización y actualización de la documentación interna y de clientes relacionada con incidencias técnicas.
• Soporte administrativo en aspectos legales y de cumplimiento vinculados a la actividad del departamento.
• Interlocución con distintos departamentos internos, clientes y colaboradores externos para la coordinación de tareas y resolución de incidencias.
• Apoyo administrativo al equipo de Helpdesk en la gestión y seguimiento de incidencias técnicas.
• Coordinación de actividades empresariales con proveedores y empresas colaboradoras.
• Soporte en cualquier otra tarea asignada por el Responsable o Coordinador del Departamento Técnico.

REQUISITOS DEL PUESTO

Formación académica

• Ciclo Formativo de Grado Superior en Administración y Finanzas.
• Se valorará formación complementaria en sistemas de gestión (calidad, medioambiente, seguridad y salud laboral, seguridad de la información, servicios TI o continuidad de negocio).

Competencias clave

• Proactividad y alto grado de responsabilidad.
• Capacidad de trabajo bajo presión y de gestión simultánea de tareas.
• Compromiso con los objetivos y la imagen de la compañía.
• Actitud positiva, entusiasmo y ganas de aprender.
• Cumplimiento de las normas internas de actuación de la empresa.

Experiencia

• Se valorará experiencia previa en funciones administrativas dentro de departamentos técnicos o en puestos con contacto con clientes internacionales.

Idiomas

• Español nativo.
• Inglés nivel B2 (imprescindible).
• Otros idiomas serán valorados.

CONDICIONES DE TRABAJO EN TRISON

• Contrato indefinido.
• Jornada completa.
• Retribución según valía y experiencia aportada.
• Plan de compensación flexible y beneficios sociales.
• Entorno de trabajo saludable y colaborativo, con iniciativas de bienestar.