Tailored Travel Concierge — Create Memorable Journeys

Europe Express

Barcelona

Híbrido

EUR 26.000 - 29.000

Jornada completa

Hace 6 días

Sé de los primeros/as/es en solicitar esta vacante

Generador de candidaturas

Transforma esta oferta en una entrevista — un currículum y una carta de presentación creados pensando en lo que quiere el empleador.

Supera los filtros ATS

Ventajas ofrecidas por este puesto de trabajo

Competitive salary

Health benefits

Retirement plan

Generous paid time off

Hybrid work schedule

Parental leave

Volunteer time off

Travel discounts

Descripción de la vacante

Europe Express, part of Travelopia, is seeking a passionate Trip Concierge to deliver tailored travel experiences. You’ll coordinate accommodation, rail, excursions, dining, and activities, while providing personalized support before, during, and after travel.

The role offers a hybrid schedule in Barcelona with 1–2 days on-site during peak and 1 day per week in low season, plus competitive pay and benefits.

Formación

Experience in travel operations or customer service delivering guest experiences.
Excellent communication skills in English; additional European languages are an advantage.
Proactive, detail-oriented and able to manage multiple priorities.

Responsabilidades

Coordinate and confirm all elements of itineraries with suppliers.
Anticipate client needs and curate seamless journeys.
Ensure bookings are accurate and well-documented to guest preferences.
Communicate with guests before travel and gather preferences.
Provide frontline support during trips and resolve issues.
Collaborate with Product, Sales and Operations to ensure a cohesive guest experience.
Post-trip, collect feedback and identify actions to improve future experiences.
Maintain records of guest communications and services.