Swedish-Speaking Booking Support Specialist

TP; Barcelona; On-site; EUR 20,024 - 24,473; Full time

Benefits offered by this job

27 working days of holiday

Fixed working hours

Temporary contract evolving into permanent

Job summary

A leading customer service provider in Barcelona is seeking a Swedish Speaking Customer Service Representative. The role includes understanding customer needs, clarifying inquiries, and providing information efficiently. Candidates must possess advanced language skills and a positive, motivated mindset. Salary is €22,249 gross/year with a contract of 38.5 hours per week and opportunities for permanent placement.

Qualifications

• C2 level Swedish and advanced English required.
• Excellent communication and interpersonal skills needed.
• User-friendly PC skills are a must.

Responsibilities

• Understand and identify customer needs as a support advisor.
• Clarify inquiries about service and payment.
• Provide accurate information and follow processes.

Skills

Swedish: C2 level

Advanced English

Excellent communication skills

User friendly PC skills

Problem-solving mentality

Goal-oriented work approach

Experience in customer service

Tools

Office 365

CRM Database

Job description

A leading customer service provider in Barcelona is seeking a Swedish Speaking Customer Service Representative. The role includes understanding customer needs, clarifying inquiries, and providing information efficiently. Candidates must possess advanced language skills and a positive, motivated mindset. Salary is €22,249 gross/year with a contract of 38.5 hours per week and opportunities for permanent placement.