Swedish Order Management Specialist – Onsite in Barcelona

Cepheid; Barcelona; On-site; EUR 32,000 - 42,000; Full time

Job summary

Cepheid in Barcelona is seeking an Order Management Specialist to ensure accurate processing of customer quotes, orders, credits, invoices, and dispute resolution. You will partner with Sales and Operations to drive revenue goals and continuous improvement.

The role is part of the Customer Service team on-site in Barcelona under a fixed-term contract. Fluency in Swedish and English, strong data entry and Excel skills, and experience with SAP/SFDC are highly valued in our growth-focused culture.

Qualifications

• Must have 2–4 years of relevant work experience.
• Experience in order management and handling customer complaints with accurate data entry.
• Proven ability to resolve inquiries quickly while maintaining high customer satisfaction.

Responsibilities

• Maintain direct contact with customers and partner with Sales to support growth.
• Collaborate with functions to enhance customer satisfaction.
• Support a culture of collaboration, accountability, and high performance.

Skills

Order management

Customer service

Data entry

MS Excel

Fluent English

Fluent Swedish

Education

High school degree or equivalent

Tools

SAP

SFDC (Salesforce)

Job description

Cepheid in Barcelona is seeking an Order Management Specialist to ensure accurate processing of customer quotes, orders, credits, invoices, and dispute resolution. You will partner with Sales and Operations to drive revenue goals and continuous improvement.

The role is part of the Customer Service team on-site in Barcelona under a fixed-term contract. Fluency in Swedish and English, strong data entry and Excel skills, and experience with SAP/SFDC are highly valued in our growth-focused culture.