Student Residence Operations Coordinator

Xior Student Housing; l'Hospitalet de Llobregat; On-site; EUR 18,000 - 22,000; Full time

Benefits offered by this job

Growth opportunities

Pleasant workplace

Competitive salary & benefits

Job summary

Xior Student Housing in Hospitalet-Barcelona invites you to join as an Operations Assistant at one of our best residences with over 220 rooms. You will be the first face at the reception, handling student inquiries, mail and calls, and supporting the admin office.

We seek a dynamic candidate fluent in Spanish and English, with MS Office skills and interest in customer service, social networks, and new technologies. Permanent contract, 40h/week, rotating shifts, in residence Collblanc.

Qualifications

• Studies in relation to Hospitality Industry, Tourism, and Business Administration (formative degrees, diplomas…) will be positively valued
• You speak Spanish, as well as English
• You know how to work with MS Office
• You have some interest and knowledge of costumer service, social networks and new technologies

Responsibilities

• You are the (first) face of our reception at the student residence
• You take care of our customer service; you help students at the counter, by mail, and over the phone
• You manage reservations and therefore the check-in and check-out process. You provide our students with the necessary keys and cards
• You accompany visitors and future clients during open days, a tour of the facilities, etc.
• You support the administration office
• You monitor the building and take care of coordination between the different departments (cleaning, catering, maintenance & gardening)
• You apply the necessary protocols in emergencies

Skills

Customer service

Education

Hospitality/Tourism/Business Administration studies

Tools

MS Office

Job description

Xior Student Housing in Hospitalet-Barcelona invites you to join as an Operations Assistant at one of our best residences with over 220 rooms. You will be the first face at the reception, handling student inquiries, mail and calls, and supporting the admin office.

We seek a dynamic candidate fluent in Spanish and English, with MS Office skills and interest in customer service, social networks, and new technologies. Permanent contract, 40h/week, rotating shifts, in residence Collblanc.