Strategic Subscriptions & Renewals Manager

PTC Software (India); Poo; On-site; EUR 45,000 - 60,000; Full time

Job summary

PTC is seeking a Subscription Manager to renew and retain customers, manage a portfolio with direct or partner channels, and maximize renewal opportunities. The role emphasizes engaging with customers before contract expirations, tailoring communications by client segment, and driving renewal campaigns with cross-functional teams.

Ideal candidates have 2+ years in renewal/sales roles, strong account/partner management skills, and experience with channel partners.

Qualifications

• Bachelor's degree required.
• 2+ years in renewal/sales roles preferred.
• Experience in account/partner management or indirect sales is a plus.

Responsibilities

• Meet or exceed renewal targets.
• Renew contracts with existing customers via direct or partner channels.
• Build and maintain relationships with Customers, Partners, and sales teams.
• Drive programs to increase value for customers, partners, and PTC.
• Collaborate with partners to align renewal pipeline, forecasting, and order processing.
• Communicate PTC vision across customer organizations and partner stakeholders.
• Coordinate with stakeholders to ensure timely renewals.

Skills

Fluent English

Excellent communication

Account management

Partner management

Objection handling

Negotiation

Renewal and retention strategies

Channel partners experience

Adaptability

Organizational skills

Attention to detail

Drive and motivation

Salesforce.com familiarity

Education

Bachelor's Degree in Business, Economics, or related field

Tools

Salesforce.com

Job description

PTC is seeking a Subscription Manager to renew and retain customers, manage a portfolio with direct or partner channels, and maximize renewal opportunities. The role emphasizes engaging with customers before contract expirations, tailoring communications by client segment, and driving renewal campaigns with cross-functional teams.

Ideal candidates have 2+ years in renewal/sales roles, strong account/partner management skills, and experience with channel partners.