Strategic OEM Key Account Manager

Santander Group; Boadilla del Monte; On-site; EUR 90,000 - 120,000; Full time

Job summary

Openbank, Santander Group's digital bank, is seeking a Key Account Manager based in Madrid to lead strategic partnerships with automotive OEMs, maximize growth, and drive dealer network effectiveness.

In this role you will manage and strengthen OEM relationships, negotiate commercial terms, monitor KPIs, guide cross‑functional teams on product implementations, and push customer experience and digital transformation initiatives.

Qualifications

• Professional Experience: A minimum of 8 years of professional experience within the automotive sector, consumer finance, retail banking, or large account management (required)
• Experience collaborating with automotive dealer networks and/or vehicle manufacturers (preferred)
• Education: Bachelor's degree in Business Administration, Economics, Engineering, or a related field. (required)
• Language: English (Required)
• Hard Skills: OEM & Key Account Management (Required)
• Hard Skills: Commercial Negotiation (Required)
• Hard Skills: Dealer Network Performance Management (Required)
• Hard Skills: Business Analytics & KPI Monitoring (Required)
• Soft Skills: Strong stakeholder management skills, with the ability to engage effectively with senior leadership teams
• Soft Skills: Excellent communication, negotiation, and influencing skills
• Soft Skills: Strategic mindset with a strong business and results-oriented approach
• Soft Skills: Strong analytical skills and ability to interpret commercial KPIs and business metrics
• Soft Skills: Proactive, self-driven, and capable of managing projects autonomously
• Soft Skills: Collaborative team player with experience working in multidisciplinary environments

Responsibilities

• Manage and strengthen relationships with OEM partners and senior stakeholders
• Negotiate commercial agreements, financial conditions, and business targets
• Monitor dealer network performance and drive KPI achievement
• Coordinate cross-functional teams to deliver strategic initiatives and product implementations
• Analyze business performance, market trends, and growth opportunities
• Lead customer experience, process improvement, and digital transformation initiatives

Skills

OEM & Key Account Management

Commercial Negotiation

Dealer Network Performance Management

Business Analytics & KPI Monitoring

Education

Bachelor's degree in Business Administration, Economics, Engineering

Job description

Openbank, Santander Group's digital bank, is seeking a Key Account Manager based in Madrid to lead strategic partnerships with automotive OEMs, maximize growth, and drive dealer network effectiveness.

In this role you will manage and strengthen OEM relationships, negotiate commercial terms, monitor KPIs, guide cross‑functional teams on product implementations, and push customer experience and digital transformation initiatives.