Key Account Manager (Openbank)

Santander Group; Boadilla del Monte; On-site; EUR 90,000 - 120,000; Full time

Job summary

Openbank, Santander Group's digital bank, is seeking a Key Account Manager based in Madrid to lead strategic partnerships with automotive OEMs, maximize growth, and drive dealer network effectiveness.

In this role you will manage and strengthen OEM relationships, negotiate commercial terms, monitor KPIs, guide cross‑functional teams on product implementations, and push customer experience and digital transformation initiatives.

Qualifications

• Professional Experience: A minimum of 8 years of professional experience within the automotive sector, consumer finance, retail banking, or large account management (required)
• Experience collaborating with automotive dealer networks and/or vehicle manufacturers (preferred)
• Education: Bachelor's degree in Business Administration, Economics, Engineering, or a related field. (required)
• Language: English (Required)
• Hard Skills: OEM & Key Account Management (Required)
• Hard Skills: Commercial Negotiation (Required)
• Hard Skills: Dealer Network Performance Management (Required)
• Hard Skills: Business Analytics & KPI Monitoring (Required)
• Soft Skills: Strong stakeholder management skills, with the ability to engage effectively with senior leadership teams
• Soft Skills: Excellent communication, negotiation, and influencing skills
• Soft Skills: Strategic mindset with a strong business and results-oriented approach
• Soft Skills: Strong analytical skills and ability to interpret commercial KPIs and business metrics
• Soft Skills: Proactive, self-driven, and capable of managing projects autonomously
• Soft Skills: Collaborative team player with experience working in multidisciplinary environments

Responsibilities

• Manage and strengthen relationships with OEM partners and senior stakeholders
• Negotiate commercial agreements, financial conditions, and business targets
• Monitor dealer network performance and drive KPI achievement
• Coordinate cross-functional teams to deliver strategic initiatives and product implementations
• Analyze business performance, market trends, and growth opportunities
• Lead customer experience, process improvement, and digital transformation initiatives

Skills

OEM & Key Account Management

Commercial Negotiation

Dealer Network Performance Management

Business Analytics & KPI Monitoring

Education

Bachelor's degree in Business Administration, Economics, Engineering

Job description

Key Account Manager (Openbank)Country: SpainIT STARTS HERESantander ( www.santander.com ) is evolving from a global, high-impact brand into a technology-driven organization , and our people are at the heart of this journey. Together , we are driving a customer-centric transformation that values bold thinking, innovation , and the courage to challenge what’s possible.This is more than a strategic shift. It’s a chance for driven professionals to grow, learn, and make a real difference .Our mission is to contribute to help more people and businesses prosper . We embrace a strong risk culture and all our professionals at all levels are expected to take a proactive and responsible approach toward risk management.Openbank is Santander Group's global digital consumer bank, bringing together retail banking, mobility finance and consumer lending solutions in one integrated digital platform.THE DIFFERENCE YOU MAKEOpenbank is looking for a Key Account Manager based out of Madrid .As a Key Account Manager you will drive the strategic partnership with automotive OEMs, maximizing business growth, financial product performance, and dealer network effectiveness.We’re shaping the way we work through innovation, cutting-edge technology, collaboration and the freedom to explore new ideas. To succeed in this role, you will be responsible for:Manage and strengthen relationships with OEM partners and senior stakeholders.Negotiate commercial agreements, financial conditions, and business targets.Monitor dealer network performance and drive KPI achievement.Coordinate cross-functional teams to deliver strategic initiatives and product implementations.Analyze business performance, market trends, and growth opportunities.Lead customer experience, process improvement, and digital transformation initiatives.WHAT YOU’LL BRINGOur people are our greatest strength. Every individual contributes unique perspectives that make us stronger as a team and as an organization. We’re enabling teams to go beyond by valuing who they are and empowering what they bring.The following requirements represent the knowledge, skills, and abilities essential for success in this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Professional ExperienceA minimum of 8 years of professional experience within the automotive sector, consumer finance, retail banking, or large account management (required)Experience collaborating with automotive dealer networks and/or vehicle manufacturers (preferrer)EducationBachelor's degree in Business Administration, Economics, Engineering, or a related field. (required)LanguageEnglish(Required)Hard SkillsOEM & Key Account Management (Required)Commercial Negotiation (Required)Dealer Network Performance Management (Required)Business Analytics & KPI Monitoring (Required)Soft SkillsStrong stakeholder management skills, with the ability to engage effectively with senior leadership teams.Excellent communication, negotiation, and influencing skills.Strategic mindset with a strong business and results-oriented approach.Strong analytical skills and ability to interpret commercial KPIs and business metrics.Proactive, self-driven, and capable of managing projects autonomously.Collaborative team player with experience working in multidisciplinary environments.WE VALUE YOUR IMPACTYour contribution matters , and it’s recognized. You can expect a fair, competitive reward package that reflects the impact you create and the value you deliver. But we know rewards go beyond numbers.We offer more than just a paycheck— our benefits are designed to support your life, your goals and your well-being, now and into the future.Your health is our priority. Through BeHealthy, our global wellness programme, we promote Holistic wellbeingWe know family is everything . That’s why we offer parental leave, childcare support and family-friendly programmes tailored to each life stage.We’re enable our teams to go beyond through global opportunities and broad career paths.We believe in the power of helping . You can dedicate part of your working hours to volunteeringWe’re here to keep you motivated , help you reach your goals, and celebrate your progress, every step of the way.Openbank is an equal opportunity employer. All applicants will be considered as equal without paying attention to gender identity, sexual orientation, ethnicity, religion, age, political orientation, union membership nor disability status.We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify, and build.The personal data you provide as well as any data generated during the selection process are confidential and will be processed by Open Bank, S.A. with registered office at Avenida de Cantabria, n/n, 28660 Boadilla del Monte (Madrid), for the sole purpose of managing your participation in the selection processes and, where appropriate, to formalise your recruitment.For further information about your rights and data protection, please read the Openbank Privacy Policy applicable to this type of data processing hereREADY TO TAKE THE NEXT STEP IN YOUR JOURNEY?