Strategic Last Mile Operations Lead (2MH)

Mediamarktsaturn; Madrid; Presencial; EUR 110.000 - 140.000; Jornada completa

Descripción de la vacante

MediaMarkt is seeking a Senior Manager of Operations - Supply Chain in Madrid to lead the end-to-end Last Mile 2MH operation, shaping strategy, cost efficiency and service quality while driving team performance across the network.

You will define the Last Mile 2MH strategy, own the transport budget, manage the 4PL relationship, supervise the technical teams, monitor KPIs, and drive continuous improvement in collaboration with cross-functional partners.

Formación

• Bachelor's degree in Supply Chain, Logistics, Industrial Engineering, Business Administration or related field.
• Master's degree in Supply Chain Management, Operations or Business Administration is a plus.
• Solid experience in last mile operations or logistics in fast-moving environments.

Responsabilidades

• Define and lead Last Mile 2MH strategy: carrier mix, coverage by area and service model.
• Own the 2MH transport budget: forecast, monthly tracking and year-end closing.
• Lead the relationship with the 4PL: SLA negotiation, business reviews and renewals.
• Supervise technical teams delivering and installing 2MH products.
• Coordinate with UH Manager to align capacity with delivery commitments.
• Validate and approve transport invoices and 4PL billing.
• Monitor NPS and delivery KPIs; conduct root-cause analysis and improvements.

Conocimientos

Leadership

Operations management

Cost control

KPI management

English proficiency

Strategic thinking

Educación

Bachelor's degree in Supply Chain/Logistics/Industrial Engineering/Business Administration

Master's degree in Supply Chain Management/Operations/Business Administration (plus)

Descripción del empleo

MediaMarkt is seeking a Senior Manager of Operations - Supply Chain in Madrid to lead the end-to-end Last Mile 2MH operation, shaping strategy, cost efficiency and service quality while driving team performance across the network.

You will define the Last Mile 2MH strategy, own the transport budget, manage the 4PL relationship, supervise the technical teams, monitor KPIs, and drive continuous improvement in collaboration with cross-functional partners.