Strategic Key Account Manager — Hybrid (Remote/Valladolid)

Nice; Valladolid; Hybrid; EUR 50,000 - 70,000; Full time

Benefits offered by this job

Competitive salary with bonuses

Health and dental insurance

Paid time off

Job summary

Nice, based in Valladolid, Spain, seeks a highly skilled Key Account Manager Estratégico to manage and grow a portfolio of high-value clients for our SaaS Solutions. This hybrid role combines remote work with essential in-person collaboration across Spain.

You will lead account plans, upsell opportunities, conduct business reviews, coordinate with sales, support and product teams, monitor client health, and drive revenue growth while traveling occasionally for client meetings.

Qualifications

• 4+ years in account management or client-facing roles in tech
• Proven track record growing key accounts
• Excellent communication, interpersonal, and negotiation skills
• Strong analytical and problem-solving abilities to deliver client value
• Experience translating complex business needs into solutions

Responsibilities

• Develop and execute account management plans to foster loyalty and growth.
• Serve as primary contact for assigned key accounts and align with their objectives.
• Identify opportunities for upselling and cross-selling of products and services.
• Conduct regular business reviews to assess satisfaction and demonstrate value.
• Collaborate with sales, support, and product teams to ensure seamless client experience.
• Monitor client health and address risks or churn indicators.
• Gather feedback to inform product and service enhancements.
• Negotiate renewals and expansions to secure favorable terms.
• Achieve and exceed revenue targets for the account portfolio.

Skills

Key account management

Client relationship management

Communication skills

Negotiation skills

Analytical thinking

CRM efficiency

Education

Bachelor’s degree in Business/Marketing

Tools

HubSpot

Salesforce

Job description

Nice, based in Valladolid, Spain, seeks a highly skilled Key Account Manager Estratégico to manage and grow a portfolio of high-value clients for our SaaS Solutions. This hybrid role combines remote work with essential in-person collaboration across Spain.

You will lead account plans, upsell opportunities, conduct business reviews, coordinate with sales, support and product teams, monitor client health, and drive revenue growth while traveling occasionally for client meetings.