Strategic Key Account Exec – Food & Retail (Spain)

Phenix; Lérida; Remote; EUR 60,000 - 100,000; Full time

Benefits offered by this job

Performance bonuses

Stock options

Job summary

Phenix is seeking a driven Remote Key Account Manager to manage and grow enterprise client relationships across Spain. You will drive retention, identify upsell opportunities, and act as a trusted advisor, coordinating with internal teams to deliver value.

The role requires a strategic, tech-savvy professional with 5+ years in KAM or related roles, fluent in Spanish and English, and comfortable working remotely from anywhere in Spain.

Qualifications

• Minimum of 5 years in KAM, Sales or CS in B2B tech
• Strong SaaS product knowledge and client-facing experience
• Excellent communication and negotiation in remote settings

Responsibilities

• Manage and grow a portfolio of enterprise clients
• Develop strategic account plans to achieve client objectives
• Identify upsell/cross-sell opportunities
• Serve as primary client contact and resolve issues promptly
• Conduct regular business reviews to demonstrate value
• Collaborate with sales, support, and product teams
• Stay updated on industry trends and product developments
• Gather client feedback to inform product improvements
• Achieve revenue targets for your accounts

Skills

Key account management

Sales

Customer success

Remote work

Education

Bachelor's degree

Tools

Salesforce

Job description

Our client, a rapidly expanding technology company specializing in B2B software solutions, is seeking a driven and experienced Remote Key Account Manager. This role is fully remote, allowing you to work from anywhere within Spain. You will be responsible for managing and growing relationships with our most valuable enterprise clients, ensuring their success with our cutting-edge products. The ideal candidate is a strategic thinker with a passion for technology and a proven ability to build strong, long-lasting partnerships. As a Remote Key Account Manager, you will play a vital role in client retention, identifying upselling and cross-selling opportunities, and acting as a trusted advisor to our clients. This is an exceptional opportunity to join a thriving tech firm that offers flexibility and significant career progression.

About the Role

Our client, a rapidly expanding technology company specializing in B2B software solutions, is seeking a driven and experienced Remote Key Account Manager. This role is fully remote, allowing you to work from anywhere within Spain. You will be responsible for managing and growing relationships with our most valuable enterprise clients, ensuring their success with our cutting-edge products. The ideal candidate is a strategic thinker with a passion for technology and a proven ability to build strong, long-lasting partnerships. As a Remote Key Account Manager, you will play a vital role in client retention, identifying upselling and cross-selling opportunities, and acting as a trusted advisor to our clients. This is an exceptional opportunity to join a thriving tech firm that offers flexibility and significant career progression.

Key Responsibilities

• Manage a portfolio of key enterprise clients, focusing on retention and growth.
• Develop and execute strategic account plans to achieve client objectives and our client\'s business goals.
• Identify and pursue opportunities for upselling and cross-selling our software solutions.
• Serve as the primary point of contact for clients, addressing their needs and resolving issues promptly.
• Conduct regular business reviews with clients to ensure satisfaction and demonstrate value.
• Collaborate with internal teams (sales, support, product) to ensure seamless client experience.
• Stay updated on industry trends and product developments to provide expert advice to clients.
• Gather client feedback to inform product development and service improvements.
• Achieve and exceed client satisfaction and revenue targets for your account portfolio.
• Onboard new key accounts, ensuring a smooth and successful transition.

Requirements

• Bachelor\'s degree in Business, Marketing, Computer Science, or a related field.
• Minimum of 5 years of experience in Key Account Management, Sales, or Customer Success in a B2B technology environment.
• Proven track record of managing and growing enterprise-level client accounts.
• Excellent understanding of SaaS products and the B2B technology landscape.
• Exceptional communication, negotiation, and presentation skills, particularly in a remote setting.
• Strong ability to build rapport and establish trust with clients at all levels.
• Self-motivated, organized, and able to manage time effectively in a remote work environment.
• Experience with CRM software (e.g., Salesforce) and other sales enablement tools.
• Fluency in Spanish and English is required.
• Ability to work independently and as part of a distributed team.

Benefits

• This is a fully remote position, offering the ultimate flexibility. Our client provides a competitive salary, performance-based bonuses, and stock options.
• You\'ll receive a technology stipend for your home office setup, comprehensive health and dental insurance, and access to online learning platforms for continuous professional development.
• Join a collaborative and innovative team, work with leading-edge technology, and grow your career from the comfort of your own home, anywhere in Spain.